Sales & Operations Administrator - Order-to-Cash Specialist

Audinate; Manila; Hybrid; PHP 400,000 - 700,000; Full time

Benefits offered by this job

Flexible in-office schedule

Home office support

Health & life insurance

Annual bonus

Equity incentive plan

Job summary

Audinate in Manila is seeking a Sales and Operations Administrator to support order-to-cash, process orders and invoices, handle shipments, and keep customer records up to date. You’ll work closely with Sales, Manufacturing, Supply Chain and Finance to ensure reliable service.

The role uses Salesforce CPQ and NetSuite to manage opportunities, orders, billing and reporting, with a strong emphasis on accuracy and customer care.

Qualifications

• Diploma or degree in Administration, Business, or related field.
• 2–5 years of experience in a similar administrative or operations role.
• Proficient with Salesforce CPQ and NetSuite or an equivalent ERP system.
• Strong customer focus with good negotiation and relationship-building skills.
• Self-motivated, solution-oriented, & capable of working independently with minimal supervision.
• Comfortable operating in a global team environment and collaborating across time zones and functions.
• Ability to build and maintain positive relationships across departments and engage with colleagues and clients from diverse cultural backgrounds.
• Strong communication skills in English; Mandarin or Cantonese desirable but not essential.

Responsibilities

• Process orders, issue invoices, and coordinate shipments.
• Update and maintain customer records.
• Support sales operations and maintain data integrity.
• Collaborate with Sales, Manufacturing, Supply Chain and Finance.
• Ensure accurate billing and compliance with internal controls.
• Provide professional, customer-focused communication on orders and inquiries.

Skills

Customer focus

Communication in English

Cross-functional collaboration

Self-motivated

Education

Diploma or Degree in Administration/Business

Tools

Salesforce CPQ

NetSuite

Job description

Audinate in Manila is seeking a Sales and Operations Administrator to support order-to-cash, process orders and invoices, handle shipments, and keep customer records up to date. You’ll work closely with Sales, Manufacturing, Supply Chain and Finance to ensure reliable service.

The role uses Salesforce CPQ and NetSuite to manage opportunities, orders, billing and reporting, with a strong emphasis on accuracy and customer care.