Sales Support Analyst

Nityo Infotech Inc.; Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A technology solutions firm in Metro Manila, Taguig is seeking a skilled professional for a Sales Operations role. The position involves providing support to Sales Operations and Deal Desk functions, managing complex Salesforce inquiries, and collaborating across teams. Ideal candidates will have experience in Sales Operations with strong Salesforce administration skills. The role emphasizes professional interactions, problem-solving, and efficient task management.

Qualifications

• Prior experience in Sales Operations or Deal Desk function.
• Experience in a deal desk environment.
• Deep experience with Salesforce administration or development preferred.
• Ability to manage repetitive task support workflows.

Responsibilities

• Provide comprehensive support to Sales Operations and Deal Desk functions.
• Collaborate with internal teams for seamless sales support.
• Assist Account Executives with sales-related queries.

Skills

Sales Operations experience

Salesforce support

Google Suite

Microsoft Suite

Basic SQL

Basic Tableau

Cross-functional collaboration

Problem-solving skills

Analytical ability

Strong communication skills

Job description

Key Responsibilities:

• Provide comprehensive support to Sales Operations and Deal Desk functions.
• Manage and execute repetitive task support workflows with high efficiency and accuracy.
• Act as a primary point of contact for complex Salesforce field inquiries, providing clear and actionable process guidance.
• Collaborate effectively with diverse internal teams to ensure seamless sales support and operational alignment.
• Assist Account Executives directly with sales-related queries and technical support, ensuring professional and direct interactions.

Qualifications:

• Prior experience working within Sales Operations or a Deal Desk/Support Desk function.
• Prior experience in Sales operations or a deal desk environment.
• Skilled in utilizing the Google and Microsoft Suites, along with strong technical skills in salesforce support/administration, basic SQL, and basic Tableau.
• Deep experience with Salesforce; a background in Salesforce administration or development is highly preferred.
• Ability to effectively answer complex salesforce field inquiries and provide clear, actionable process guidance.
• Strong skills in cross-functional collaboration with diverse internal teams.
• Proven problem-solving and analytical ability within a high‑paced Sales environment.
• Comfort and efficiency in managing repetitive task support workflows.
• Strong communication skills and the ability to interact professionally and directly with Account Executives (AEs).