Sales Fulfillment Specialist - Hospitality Leads

Ihg, L.C.; Philippines; On-site; PHP 300,000 - 520,000; Full time

Job summary

Ihg, L.c. in the Philippines is seeking an Exec Fulfillment professional to support IHG's Sales Teams by handling inquiries from phone or email, entering leads into the system, and coordinating with hotels and clients to drive revenue.

The role requires strong organization, clear written and spoken communication, and the ability to work across regions and languages. A graduate degree and hotel guest relations or sales experience are preferred.

Qualifications

• Must have organization skills to maintain electronic and paper filing systems.
• Clear verbal and written communication to clients, technicians, management and team members.
• Fluent in at least two languages of the region.

Responsibilities

• Convert inquiries into revenue for IHG branded hotels.
• Identify client needs and locate suitable IHG properties.
• Gather necessary specifications for bid decisions.
• Enter leads into the system and manage follow-ups.
• Review and collate proposals for client delivery.
• Maintain knowledge of IHG brands, processes and policies.
• Communicate issues and opportunities to stakeholders.

Skills

Lead management

Customer service

Sales support

Multi-language communication

Education

Bachelor's degree or equivalent

Job description

Ihg, L.c. in the Philippines is seeking an Exec Fulfillment professional to support IHG's Sales Teams by handling inquiries from phone or email, entering leads into the system, and coordinating with hotels and clients to drive revenue.

The role requires strong organization, clear written and spoken communication, and the ability to work across regions and languages. A graduate degree and hotel guest relations or sales experience are preferred.