Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
BillEase is seeking a Training Delivery and Support expert to conduct on-site sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement. You will mentor teams, monitor performance, and develop materials to improve field outcomes.
The role requires 100% on-site work in the Philippines with travel, leveraging analytics to report on training effectiveness and drive continuous improvements.
Training Delivery and Support: Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies. Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices. Provide ongoing coaching and mentorship to enhance individual and team performance.
Performance Evaluation: Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement. Provide actionable feedback and implement tailored training plans to address performance gaps.
Process Improvement: Collaborate with the sales leadership team to streamline and improve field training processes. Develop training materials, tools, and resources that align with Billease's objectives and values.
Field Engagement: Conduct 100% fieldwork to observe and support SAs during live customer interactions. Act as a liaison between the SAs and management to address challenges and implement solutions promptly.
Data Analysis and Reporting: Leverage analytical skills to track training outcomes and SA performance metrics. Prepare and present reports on training effectiveness and recommendations for continuous improvement.
Minimum of 2 years of extensive experience in sales financing or a related field
Willing to do 100% On-Site work and travel.
Prior coaching or field training experience
Strong process orientation with the ability to implement structured training methodologies
Analytical and evaluation skills to assess Sales Associate performance and training impact
Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned area's local language