Sales Field Trainer

Billease; Roxas; Sur place; PHP 320 000 - 420 000; Plein temps

Résumé du poste

Billease Philippines is seeking a Field Training Specialist to deliver on-site coaching for Sales Associates, focusing on Billease products, sales techniques, and customer engagement. You will observe live customer interactions, provide feedback, and help develop materials to raise performance.

Work involves traveling to various locations, coordinating with sales leadership, and driving data-driven training improvements to ensure consistency and success in the field.

Qualifications

• Minimum of 2 years of extensive experience in sales financing or a related field.

Responsabilités

• Training Delivery and Support: conduct on-site training sessions for Sales Associates on Billease products, sales techniques, and customer engagement.
• Performance Evaluation: monitor SA performance and provide actionable feedback with tailored training plans.
• Process Improvement: create and update training materials and resources aligned with Billease objectives.
• Field Engagement: observe live customer interactions and liaise with management to resolve challenges.
• Data Analysis and Reporting: track training outcomes and prepare reports with recommendations.

Connaissances

Field training

Coaching

Analytical skills

Communication

Description du poste

About Us

Billease offers the easiest way to afford what you need and want today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name, Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

Field work | Philippines

Key Responsibilities:

• Training Delivery and Support:Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies.Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices.Provide ongoing coaching and mentorship to enhance individual and team performance.
• Performance Evaluation:Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement.Provide actionable feedback and implement tailored training plans to address performance gaps.
• Process Improvement:Collaborate with the sales leadership team to streamline and improve field training processes.Develop training materials, tools, and resources that align with Billease's objectives and values.
• Field Engagement:Conduct 100% fieldwork to observe and support SAs during live customer interactions.Act as a liaison between the SAs and management to address challenges and implement solutions promptly.
• Data Analysis and Reporting:Leverage analytical skills to track training outcomes and SA performance metrics.Prepare and present reports on training effectiveness and recommendations for continuous improvement.

Required:

• Minimum of 2 years of extensive experience in sales financing or a related field

Preferred

• Prior coaching or field training experience
• Strong process orientation with the ability to implement structured training methodologies.
• Analytical and evaluation skills to assess SA performance and training impact
• Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned area's local language
• Willingness and ability to work 100% in the field, travelling to various locations as required
• Flexibility to adapt to different work conditions and team dynamics
• Ability to coordinate effectively with cross-functional teams, including sales, operations, and training