Sales & Events Support Specialist

SMX Convention Center; Murcia; On-site; PHP 180,000 - 280,000; Full time

Job summary

SMX Convention Center is seeking a Sales Assistant to provide administrative and operational support to the Sales team in achieving targets. You will handle client inquiries, prepare sales documents, maintain records, and coordinate with internal departments to ensure timely, professional service throughout the sales process.

The role covers sales administration, event coordination, and business development support, with opportunities to assist during events and field work as required.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, Tourism, or a related field.
• Fresh graduates with relevant internship or sales/customer service experience are encouraged to apply.
• Good communication, interpersonal, and customer service skills.
• Strong organizational and administrative skills.
• Detail-oriented and able to manage multiple tasks and deadlines.
• Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
• Professional, proactive, and customer-oriented.
• Willing to conduct field work or assist in events when required.
• Willing to work on weekends and holidays depending on business and event requirements.

Responsibilities

• Assist Sales team in responding to client inquiries, requests, and follow-ups.
• Prepare quotations, proposals, contracts, presentations, and other sales-related documents.
• Assist in coordinating venue inspections and client meetings.
• Maintain professional and timely communication with clients and prospective customers.
• Follow up on leads, proposals, and pending requirements as instructed by the Sales team.
• Maintain accurate and updated records of clients, accounts, inquiries, bookings, and sales activities.
• Assist in monitoring the sales pipeline and upcoming events.
• Prepare sales reports, presentations, and other reports required by the Sales team.
• Ensure proper filing and documentation of contracts, proposals, and other client-related documents.
• Assist in tracking payments, billing requirements, and other account-related concerns in coordination with Finance.
• Coordinate with Operations, Event Services, Finance, and other departments regarding client requirements.
• Assist in ensuring that approved client requests and event details are properly communicated to concerned departments.
• Provide administrative support before, during, and after events when required.
• Assist in addressing client concerns and coordinating their resolution with the appropriate team.
• Assist the Sales team in prospecting and maintaining a database of potential clients.
• Support sales activities, client visits, networking events, trade shows, and sales missions.
• Assist in preparing sales presentations and promotional materials.
• Monitor potential business opportunities and provide relevant information to the Sales team.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Multi-tasking

Field work readiness

Education

Bachelor's degree in Business Administration, Marketing, Hospitality Management, Tourism, or a related field

Tools

MS Office

Job description

SMX Convention Center is seeking a Sales Assistant to provide administrative and operational support to the Sales team in achieving targets. You will handle client inquiries, prepare sales documents, maintain records, and coordinate with internal departments to ensure timely, professional service throughout the sales process.

The role covers sales administration, event coordination, and business development support, with opportunities to assist during events and field work as required.