Sales & Events Support Specialist

SMX Convention Center; Mabalacat; On-site; PHP 201,000 - 290,000; Full time

Job summary

SMX Convention Center Clark in Pampanga is seeking a Sales Assistant to provide administrative and operational support to the Sales team, helping achieve business and revenue targets. You will handle client inquiries, prepare sales documents, maintain account records, and coordinate with internal departments to ensure timely, professional service throughout the sales cycle.

Reporting to the Sales Manager/Senior Sales Manager, the role also covers sales administration, event coordination,

Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, Tourism, or related field.
• Fresh graduates with relevant internship or sales/customer service experience encouraged to apply.
• Good communication, interpersonal, and customer service skills.
• Strong organizational and administrative skills.
• Detail-oriented and able to manage multiple tasks and deadlines.
• Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
• Professional, proactive, and customer-oriented.
• Willing to conduct field work or assist in events when required.
• Willing to work on weekends and holidays depending on business and event requirements.

Responsibilities

• Sales & Client Support: Respond to client inquiries, prepare quotations, proposals, contracts, and other sales documents; coordinate venue inspections and client meetings; maintain professional client communication; follow up on leads and requirements.
• Sales Administration: Maintain records of clients, inquiries, bookings; monitor sales pipeline and events; prepare sales reports; file contracts and proposals; coordinate payments with Finance.
• Event & Operations Coordination: Coordinate with Operations, Event Services, Finance and other departments; ensure client requests are communicated; provide administrative support during events.
• Business Development Support: Prospect and maintain a database of potential clients; support sales activities, client visits, networking events, trade shows; prepare sales presentations and promotional materials.
• Customer Service: Maintain positive client relationships; provide prompt information about SMX Clark venues and services; document and endorse client issues; support a positive client experience.
• Other Responsibilities: Perform other sales and administrative duties; ensure policy compliance; maintain confidentiality.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Detail-oriented

MS Office (Word, Excel, PowerPoint)

Education

Bachelor's degree in Business Administration, Marketing, Hospitality Management, Tourism, or related field

Tools

Microsoft Office

Job description

SMX Convention Center Clark in Pampanga is seeking a Sales Assistant to provide administrative and operational support to the Sales team, helping achieve business and revenue targets. You will handle client inquiries, prepare sales documents, maintain account records, and coordinate with internal departments to ensure timely, professional service throughout the sales cycle.

Reporting to the Sales Manager/Senior Sales Manager, the role also covers sales administration, event coordination,