Job Summary:
B2B sales with mostly inbound calls and hot leads.
Excellent pay and a service that's great to sell!
Our clients rate us 99.9% satisfied, so you'll be selling a service worth believing in.
Strong bonuses on top of your hourly rate.
We're backing our sales team with a dynamic and professional Sales Coordinator to lead discovery calls with business owners interested in our services. This role goes to someone who excels in consultative sales, client coordination, and relationship building. You will guide warm leads through our recruitment process and help them make informed decisions about outsourcing. The position centers on trust-building, understanding client needs, and transparent, educational conversations, and no cold calling is required.
Key Responsibilities:
- Lead structured 30-minute discovery calls with prospects who have expressed interest in our services
- Present our process and service offering with a well-prepared presentation deck
- Ask insightful, probing questions to learn each client's business, challenges, and specific requirements
- Lay out pricing, timelines, and how our process works in clear, professional English
- Address client questions, concerns, and objections about remote virtual assistants
- Capture detailed notes on client requirements for a smooth handoff to our recruitment team
- Follow up with prospects by email and phone to keep them progressing
- Coordinate with internal teams so client information is handed off on time and accurately
- Track conversations and prospect status in our CRM system (Pipedrive)
- Reach out to warm leads via email, LinkedIn, and referrals
- Keep a professional, consultative approach with clients at all times
Mandatory Requirements:
- Exceptional spoken and written English
- At least 1 year of experience in customer-facing roles (sales coordination, customer service, account management, appointment setting)
- Strong active listening skills, able to take detailed notes while keeping the conversation natural
- A professional, confident phone presence with clear communication
- Highly organized and detail-oriented
- Business sense and the ability to quickly understand client challenges
- Self-motivated, accountable, and independent, comfortable working with minimal supervision
- A solid internet connection and a quiet, professional home workspace
- Availability to work US business hours (EST or PST timezone)
- Patient and thorough, making sure prospects fully understand the services before they decide
Preferred Skills:
- Experience leading discovery calls or needs assessments
- Familiarity with recruitment, outsourcing, or the virtual assistant industry
- Hands-on use of the Pipedrive CRM
- Background in B2B service sales or business development
- Comfortable presenting over video calls (Zoom, Google Meet)
- Ability to handle pricing discussions and objections professionally
- Strong problem-solving skills and emotional intelligence
What Success Looks Like:
- Prospects moving forward in the process thanks to effective discovery calls
- Organized, accurate records of client conversations and requirements
- A growing pipeline of qualified prospects that you build and nurture
- Conversion targets met through a consultative approach
- The recruitment team receiving clear information for successful placements
Compensation & Growth:
- Competitive hourly pay based on experience and English proficiency
- Bonuses tied to completed calls and successful conversions
- Chances for a pay raise through performance reviews
- A defined career path as the company scales
- Possible progression into team leadership
Work Setup:
- Ongoing team contact through WhatsApp and video calls
- A supportive culture that values professional growth and authentic communication