Job Summary:
B2B sales, mainly inbound calls and hot leads.
Top compensation and a great service to sell!
A 99.9% satisfaction rate from our clients means you'll be selling a genuinely good service.
Generous bonuses beyond the hourly rate.
We're gathering applications for a dynamic and professional Sales Coordinator to hold discovery calls with business owners who are interested in our services. You'll excel here if you thrive in consultative sales, client coordination, and relationship building. You will walk warm leads through our recruitment process and help them make informed decisions about outsourcing. This position centers on building trust, understanding client needs, and holding transparent, educational conversations, with no cold calling required.
Key Responsibilities:
- - Hold structured 30-minute discovery calls with prospects who have shown interest in our services
- - Walk prospects through our process and service offering using a well-prepared presentation deck
- - Ask thoughtful, probing questions to understand each client's business, challenges, and specific requirements
- - Explain pricing, timelines, and how our process works, clearly and in professional English
- - Respond to client questions, concerns, and objections about remote virtual assistants
- - Record detailed notes on client requirements so the handoff to our recruitment team goes smoothly
- - Follow up with prospects by email and phone to keep them moving through the process
- - Work with internal teams to make sure client information is passed along accurately and on time
- - Log conversations and prospect status in our CRM system (Pipedrive)
- - Contact warm leads through email, LinkedIn, and referrals
- - Stay professional and consultative with clients at all times
Mandatory Requirements:
- - Exceptional spoken and written English communication skills
- - At least 1 year of experience in customer-facing roles (sales coordination, customer service, account management, appointment setting)
- - Strong active listening skills, with the ability to take detailed notes while keeping the conversation flowing naturally
- - Professional phone presence with clear, confident communication
- - Highly organized and detail-oriented
- - Business acumen and the ability to quickly grasp client challenges
- - Self-driven, trustworthy, and independent, at ease working with minimal supervision
- - A steady internet connection and a quiet, professional home workspace
- - Availability to work US business hours (EST or PST timezone)
- - Patient and thorough, making sure prospects understand our services fully before they decide
Preferred Skills:
- - Experience running discovery calls or needs assessments
- - Familiarity with the recruitment, outsourcing, or virtual assistant industry
- - Working experience with the Pipedrive CRM
- - Background in B2B service sales or business development
- - Comfortable presenting on video calls (Zoom, Google Meet)
- - Ability to handle pricing discussions and objections professionally
- - Strong problem-solving skills and emotional intelligence
What Success Looks Like:
- - Moving prospects forward in the process through effective discovery calls
- - Keeping accurate, organized documentation of client conversations and requirements
- - Building and nurturing a pipeline of qualified prospects
- - Hitting conversion targets with a consultative approach
- - Giving the recruitment team clear information so placements succeed
Compensation & Growth:
- - Competitive hourly rate based on experience and English proficiency
- - Performance-based bonuses for completed calls and successful conversions
- - Opportunities for raises based on performance reviews
- - A clear career growth path as the company scales
- - Potential to advance into team leadership
Work Setup:
- - Regular team communication through WhatsApp and video calls
- - A supportive company culture that values professional growth and authentic communication