Sales Operations Manager

Tavor Perry; Misamis Occidental; Teletrabalho; PHP 1 052 000 - 2 192 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

Career growth

Performance-based raises

Resumo da oferta

Tavor Perry in the Philippines is seeking a dynamic Sales Coordinator to lead discovery calls with business owners interested in our outsourcing services. You will guide warm leads through our recruitment process with a consultative, relationship-focused approach, aiming to build trust and help clients make informed decisions.

The role emphasizes inbound inquiries, strong English communication, and accurate note-taking in our CRM (Pipedrive).

Qualificações

• Excellent spoken and written English communication skills.
• At least 1 year of experience in customer-facing roles (sales coordination, customer service, account management, appointment setting).
• Strong active listening skills with detailed note-taking without breaking conversation flow.
• Professional phone presence with clear, confident communication.
• Highly organized and detail-oriented.
• Business acumen and ability to understand client challenges quickly.
• Self-motivated, dependable, and able to work with little supervision.

Responsabilidades

• Lead structured 30-minute discovery calls with prospects who have expressed interest in our services.
• Present our process and services using a well-prepared presentation deck.
• Ask sharp, probing questions to understand each client’s business, challenges, and specific requirements.
• Explain pricing, timelines, and our process clearly in professional English.
• Address client questions, concerns, and objections about remote virtual assistants.
• Capture detailed notes on client requirements for a smooth handoff to our recruitment team.
• Follow up with prospects by email and phone to keep them progressing.
• Coordinate with internal teams so client information is passed along promptly and accurately.
• Track conversations and prospect status in our CRM (Pipedrive).
• Engage warm leads through email, LinkedIn, and referrals.
• Keep a professional, consultative approach with clients at all times.

Conhecimentos

Team Leadership

Sales Strategy

Customer Relationship Management

Negotiation Skills

Performance Analysis

Forecasting

Market Research

Communication Skills

Product Knowledge

Ferramentas

Pipedrive CRM

Zoom

Google Meet

Descrição da oferta de emprego

Job Summary:
B2B sales, primarily inbound calls and hot leads.
Excellent pay and a fantastic service to sell!
A 99.9% client satisfaction rate means you'll be selling something truly worth buying.
Strong bonuses in addition to the hourly rate.

Come work with us as a dynamic and professional Sales Coordinator leading discovery calls with business owners interested in our services. The role suits someone who shines in consultative sales, client coordination, and relationship building. You'll guide warm leads through our recruitment process and help them make confident, informed decisions about outsourcing. The focus is on building trust, understanding what clients need, and holding honest, educational conversations - no cold calling required.

Key Responsibilities:

Lead structured 30-minute discovery calls with prospects who have expressed interest in our services

Present our process and services using a well-prepared presentation deck

Ask sharp, probing questions to understand each client’s business, challenges, and specific requirements

Explain pricing, timelines, and our process clearly in professional English

Address client questions, concerns, and objections about remote virtual assistants

Capture detailed notes on client requirements for a smooth handoff to our recruitment team

Follow up with prospects by email and phone to keep them progressing

Coordinate with internal teams so client information is passed along promptly and accurately

Track conversations and prospect status in our CRM (Pipedrive)

Engage warm leads through email, LinkedIn, and referrals

Keep a professional, consultative approach with clients at all times

Mandatory Requirements:

Exceptional spoken and written English communication skills

At least 1 year of experience in customer-facing roles (sales coordination, customer service, account management, appointment setting)

Strong active listening skills and the ability to take detailed notes without breaking the natural flow of conversation

A professional phone presence with clear, confident communication

Highly organized and detail-oriented

Business acumen and the ability to understand client challenges quickly

Self-motivated, dependable, and independent; comfortable working with little supervision

Reliable internet connection and a quiet, professional home workspace

Availability during US business hours (EST or PST timezone)

Patient and thorough, so prospects fully understand our services before deciding

Preferred Skills:

Experience leading discovery calls or needs assessments

Familiarity with recruitment, outsourcing, or the virtual assistant industry

Experience with the Pipedrive CRM

Background in B2B service sales or business development

Comfortable presenting on video calls (Zoom, Google Meet)

Ability to handle pricing discussions and objections professionally

Strong problem-solving skills and emotional intelligence

What Success Looks Like:

Prospects moving forward through well-run discovery calls

Organized, accurate notes on client conversations and requirements

A strong, actively nurtured pipeline of qualified prospects

Conversion targets met through a consultative approach

The recruitment team receiving clear information that supports successful placements

Compensation & Growth:

Competitive hourly rate based on experience and English proficiency

Performance-based bonuses for completed calls and successful conversions

Raises based on performance reviews

A clear career path as the company scales

Potential to advance into team leadership

Work Setup:

Regular team communication through WhatsApp and video calls

A supportive company culture that values professional growth and honest communication

Team Leadership Sales Strategy Customer Relationship Management Negotiation Skills Performance Analysis Forecasting Market Research Communication Skills Product Knowledge

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