Sales Consultant

Ped Express Company, Inc.; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A logistics firm is seeking a dedicated professional to manage customer orders and ensure successful delivery. Responsibilities include data handling and customer consultations, requiring strong communication and teamwork skills. Ideal candidates will be detail-oriented and able to function under pressure. This role is essential for maintaining customer satisfaction and optimizing sales outcomes.

Qualifications

• Strong communication and negotiation skills are essential.
• Ability to work under pressure and in a team setting.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Receive customer data and provide consultation.
• Handle customer requests and resolve issues.
• Enter order information accurately into the system.
• Coordinate with other departments for order delivery.
• Maintain good customer relationships and assist in issues.

Skills

Strong communication and negotiation skills

Teamwork skills

Hardworking

Detail-oriented

Ability to assess situations

Job description

Responsibilities

• Receive customer data from the marketing department/partners and provide consultation.
• Handle customer requests and resolve issues under the supervision of the leader.
• Enter order information into the system.
• Coordinate with other departments to ensure orders are successfully delivered to customers.
• Maintain good relationships with customers, answer inquiries, and assist in resolving issues.
• Perform other tasks as assigned by the leader.
• Be flexible in handling orders to maximize sales results and ensure a high closing rate.
• Categorize customers for proper customer care strategies.
• Carefully and accurately input order details into the system, paying attention to specific customer requests (delivery date/time, discounts, quantity, color, size, etc.).
• Proactively manage tasks within the scope of responsibility and coordinate with other departments.

Employee Requirements

• Strong communication and negotiation skills.
• Teamwork skills.
• Hardworking, able to handle high-pressure work.
• Detail-oriented and precise.
• Ability to assess and flexibly handle situations.