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Job summary
A local flower shop in Iloilo City is seeking customer service representatives. The role involves assisting customers, supporting sales, managing inventory, and maintaining store organization. Candidates should possess strong communication skills and may have prior retail or customer service experience. Opportunities for advancement may arise based on performance.
Qualifications
A high school diploma or equivalent is typically required.
Previous experience in sales, retail, or customer service is advantageous.
Strong verbal and written skills to interact effectively.
Responsibilities
Greet and assist customers, provide product information.
Aid the sales team in preparing quotes and processing orders.
Monitor stock levels and assist with restocking shelves.
Handle phone calls, emails, and operate point-of-sale systems.
Ensure shelves are stocked and maintain store cleanliness.
Skills
Communication
Customer Service
Organizational Abilities
Education
High school diploma or equivalent
Job description
Responsibilities
Customer Assistance: Greet and assist customers, provide product information, and address inquiries to enhance customer satisfaction.
Sales Support: Aid the sales team in preparing quotes, proposals, and presentations; process customer orders and track shipments to ensure timely delivery.
Inventory Management: Monitor stock levels, assist with restocking shelves, and process stock orders to maintain optimal inventory.
Administrative Tasks: Handle phone calls, emails, and filing; operate point-of-sale (POS) systems to process transactions accurately.
Store Maintenance: Ensure shelves are fully stocked, products are neatly displayed, and the store environment is clean and organized.
Qualifications
Education: A high school diploma or equivalent is typically required; a bachelor\'s degree in a business-related field may be preferred for certain positions.
Experience: Previous experience in sales, retail, or customer service is advantageous but not always mandatory.
Skills:
Communication: Strong verbal and written skills to interact effectively with customers and team members.
Customer Service: Ability to engage with customers in a friendly and professional manner.
Organizational Abilities: Proficiency in multitasking, prioritizing duties, and maintaining an organized workspace.
Note: This post is for pooling purposes only. We will contact you once you are short listed.