Sales Chat Support (Travel) - Cebu City

TASQ Staffing Solutions; Cebu City; On-site; PHP 502,000 - 725,000; Full time

Benefits offered by this job

HMO Health Insurance

VL/SL/EL benefits

Job summary

TASQ Staffing Solutions is seeking a Sales Chat Support professional for an onsite role in Cebu City. The position focuses on engaging potential clients, delivering tailored solutions, and driving travel-related sales through chat and WhatsApp channels.

The role requires 2–4 years of relevant experience with non-voice customer support, and offers flexible, on-demand hours. Collaboration with Customer Service and Reservations is essential for aligning sales initiatives with company goals.

Qualifications

• 2 to 4 years of relevant experience.
• Strong expertise in non-voice customer support (Chat/WhatsApp) at Advanced Level, delivering high-quality support and resolving issues efficiently.
• Highly flexible with no fixed shift schedules and on-demand availability.

Responsibilities

• Identify and engage potential clients, establish relationships, and deliver tailored solutions.
• Develop and execute strategic sales plans to meet or exceed targets and mentor junior agents.
• Track sales performance metrics and provide insights for improvement.
• Collaborate with Customer Service and Reservations to align sales strategies with company goals.

Job description

About the job Sales Chat Support (Travel) - Cebu City

About the job Top Sales Performers - Chat (Cebu) | Onsite

Work Setup: Onsite (Cebu City)

Shift: No Fixed Schedule

Responsibilities:

• Identify and engage potential clients, establish and nurture long-term relationships, and deliver tailored solutions to meet their needs.
• Develop and execute strategic sales plans to meet or exceed sales targets. Provide guidance and support to junior sales agents to enhance team performance.
• Track and report on sales performance metrics, provide insights for improvement, and implement best practices to achieve optimal results.
• Work closely with other departments, including Customer Service and Reservations, to align sales strategies with company goals and address client needs.

Qualifications:

• 2 to 4 years of relevant experience
• Strong expertise in non-voice customer support (Chat/WhatsApp) Advanced Level:
  Extensive hands‑on experience delivering high-quality customer support through chat and WhatsApp channels. Skilled in resolving issues efficiently, multitasking across conversations, and maintaining a professional and empathetic tone.
• Highly flexible working hours no fixed shift model:
  Comfortable with irregular schedules and on-demand availability, rather than traditional 8‑hour shift structures.

Upon regularization:
- 10 VL, 10 SL, 5 EL
- HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent)