Chat Sales Specialist - Cebu city site

Metacom Careers; Cebu City; On-site; PHP 200,880 - 290,160; Full time

Job summary

Metacom Careers in Cebu City is seeking a customer-focused sales support specialist to engage with customers via chat, understand needs, and recommend suitable products.

The role involves processing orders, maintaining records, and collaborating with the sales team to meet targets. Qualifications include a diploma, 1-3 years experience, excellent communication, and proficiency with chat and CRM software. You thrive in a fast-paced environment and are customer-oriented.

Qualifications

• Diploma holder required.
• 1-3 years of experience preferred.
• Excellent written and verbal communication skills.
• Proficient in using chat and CRM software.

Responsibilities

• Engage with customers via chat to provide sales support.
• Understand customer needs and recommend suitable products or services.
• Process orders and manage customer inquiries efficiently.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with the sales team to meet and exceed sales targets.

Skills

Communication

CRM software

Chat support

Sales mindset

Education

Diploma

Tools

CRM software

Job description

Description

• Engage with customers via chat to provide exceptional sales support.
• Understand customer needs and recommend suitable products or services.
• Process orders and manage customer inquiries efficiently.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with the sales team to meet and exceed sales targets.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 1-3 years.
• Skills and Competencies: Excellent communication skills, both written and verbal.
• Skills and Competencies: Proficient in using chat and CRM software.
• Qualities and Traits: Customer-oriented with a positive attitude.
• Qualities and Traits: Ability to work in a fast-paced environment.