Sales Chat Agents - Cebu City (Travel)

TASQ Staffing Solutions; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

10 vacation leaves

10 sick leaves

Health insurance after 4 months

Job summary

A staffing solutions company in Cebu City is looking for Sales Chat Agents to identify potential clients and foster relationships. The role requires expertise in non-voice customer support, particularly via chat and WhatsApp, with the ability to work flexible hours and adapt to no fixed shift schedules. Ideal candidates will have 2 to 4 years of relevant experience, excelling in multitasking and communication. The position offers vacation leave and health insurance perks upon regularization.

Qualifications

• 2 to 4 years of relevant experience.
• Extensive hands-on experience delivering high-quality customer support through chat and WhatsApp.
• Comfortable with irregular schedules and on-demand availability.

Responsibilities

• Identify and engage potential clients, establishing long-term relationships.
• Develop and execute strategic sales plans to meet sales targets.
• Track and report on sales performance metrics.
• Work closely with other departments, including Customer Service and Reservations, to align sales strategies with company goals and address client needs.

Skills

Non-voice customer support

Strong communication skills

Multitasking

Problem-solving

Job description

About the job Sales Chat Agents - Cebu City (Travel)

About the job Top Sales Performers - Chat (Cebu) | Onsite

Work Setup: Onsite (Cebu City)

Shift: No Fixed Schedule

Responsibilities:

• Identify and engage potential clients, establish and nurture long-term relationships, and deliver tailored solutions to meet their needs.
• Develop and execute strategic sales plans to meet or exceed sales targets. Provide guidance and support to junior sales agents to enhance team performance.
• Track and report on sales performance metrics, provide insights for improvement, and implement best practices to achieve optimal results.
• Work closely with other departments, including Customer Service and Reservations, to align sales strategies with company goals and address client needs.

Qualifications:

• 2 to 4 years of relevant experience
• Strong expertise in non-voice customer support (Chat/WhatsApp) Advanced Level:
  Extensive hands-on experience delivering high-quality customer support through chat and WhatsApp channels. Skilled in resolving issues efficiently, multitasking across conversations, and maintaining a professional and empathetic tone.
• Highly flexible working hours no fixed shift model:
  Comfortable with irregular schedules and on-demand availability, rather than traditional 8-hour shift structures.

Upon regularization:
- 10 VL, 10 SL, 5EL
- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent)