Sales Audit & Reconciliation Analyst

ibex; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

ibex is seeking a Sales Audit Operations professional to monitor, validate, and optimize store sales audit data across multiple locations. You will manage queues, investigate missing POS_LOG data, and coordinate with IT to resolve discrepancies, ensuring accurate settlement and reporting.

Strong Excel skills and experience with retail audit tools are required. The role supports period-end close activities and ongoing process improvements within a fast-paced retail finance environment,

Qualifications

• Bachelor's degree or equivalent in related field is preferred.
• 2+ years of experience in sales audit, retail accounting, finance operations, cash reconciliation, or related area.
• Experience with retail POS systems and sales audit applications.
• Proficiency in Microsoft Excel and data analysis.
• Strong attention to detail and analytical problem-solving skills.
• Ability to manage high-volume transactional workloads while maintaining accuracy.

Responsibilities

• Monitor and identify store POS_LOG file issues and missing transaction data.
• Extract and analyze sales audit information from database and reporting systems.
• Validate completeness of store sales transactions and audit data.
• Maintain daily oversight of sales audit processing queues and prioritize exceptions.
• Investigate stores with missing POS_LOG full files and create IT Help Desk incident tickets.
• Partner with IT and business teams to resolve sales transaction and data transmission issues.
• Track and follow up on open issues until resolution is achieved.
• Review cash balancing totals and identify tender variances by store and register.
• Balance registers and resolve discrepancies within the sales audit system.
• Ensure stores are accurately processed and moved to accepted status after reconciliation.
• Adhere to controls and processing restrictions for unresolved POS_LOG issues.
• Process sales audit transactions for large volumes of retail locations and registers.
• Complete daily audit activities within designated processing windows.
• Communicate trends, recurring issues, and operational risks to management.

Skills

Analytical Thinking

Financial Reconciliation

Problem Resolution

Data Integrity Management

Process Improvement

Attention to Detail

Time Management

Cross-Functional Collaboration

Customer Service Orientation

Education

Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field

Tools

JDA/Blue Yonder Sales Audit

Access Databases

Data Extraction Tools

Ticket Management Systems

Job description

ibex is seeking a Sales Audit Operations professional to monitor, validate, and optimize store sales audit data across multiple locations. You will manage queues, investigate missing POS_LOG data, and coordinate with IT to resolve discrepancies, ensuring accurate settlement and reporting.

Strong Excel skills and experience with retail audit tools are required. The role supports period-end close activities and ongoing process improvements within a fast-paced retail finance environment,