Sales Audit Analyst

ibex; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

ibex is seeking a Sales Audit Operations professional to monitor, validate, and optimize store sales audit data across multiple locations. You will manage queues, investigate missing POS_LOG data, and coordinate with IT to resolve discrepancies, ensuring accurate settlement and reporting.

Strong Excel skills and experience with retail audit tools are required. The role supports period-end close activities and ongoing process improvements within a fast-paced retail finance environment,

Qualifications

• Bachelor's degree or equivalent in related field is preferred.
• 2+ years of experience in sales audit, retail accounting, finance operations, cash reconciliation, or related area.
• Experience with retail POS systems and sales audit applications.
• Proficiency in Microsoft Excel and data analysis.
• Strong attention to detail and analytical problem-solving skills.
• Ability to manage high-volume transactional workloads while maintaining accuracy.

Responsibilities

• Monitor and identify store POS_LOG file issues and missing transaction data.
• Extract and analyze sales audit information from database and reporting systems.
• Validate completeness of store sales transactions and audit data.
• Maintain daily oversight of sales audit processing queues and prioritize exceptions.
• Investigate stores with missing POS_LOG full files and create IT Help Desk incident tickets.
• Partner with IT and business teams to resolve sales transaction and data transmission issues.
• Track and follow up on open issues until resolution is achieved.
• Review cash balancing totals and identify tender variances by store and register.
• Balance registers and resolve discrepancies within the sales audit system.
• Ensure stores are accurately processed and moved to accepted status after reconciliation.
• Adhere to controls and processing restrictions for unresolved POS_LOG issues.
• Process sales audit transactions for large volumes of retail locations and registers.
• Complete daily audit activities within designated processing windows.
• Communicate trends, recurring issues, and operational risks to management.

Skills

Analytical Thinking

Financial Reconciliation

Problem Resolution

Data Integrity Management

Process Improvement

Attention to Detail

Time Management

Cross-Functional Collaboration

Customer Service Orientation

Education

Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field

Tools

JDA/Blue Yonder Sales Audit

Access Databases

Data Extraction Tools

Ticket Management Systems

Job description

Overview

Sales Audit Operations

• Monitor and identify store POS_LOG file issues and missing transaction data.

• Extract and analyze sales audit information from database and reporting systems.

• Validate completeness of store sales transactions and audit data.

• Maintain daily oversight of sales audit processing queues and prioritize exceptions.

Issue Resolution & System Support

• Investigate stores with missing POS_LOG full files.

• Create and manage IT Help Desk incident tickets for sales audit exceptions.

• Partner with IT and business teams to resolve sales transaction and data transmission issues.

• Track and follow up on open issues until resolution is achieved.

Sales Audit Reconciliation

• Review cash balancing totals and identify tender variances by store and register.

• Compare cash-out amounts against reported tender amounts across payment methods.

• Balance registers and resolve discrepancies within the sales audit system.

• Ensure stores are accurately processed and moved to accepted status after reconciliation.

• Adhere to established controls and processing restrictions for unresolved POS_LOG issues.

Store and Register Processing

• Process sales audit transactions for large volumes of retail locations and registers.

• Complete daily audit activities within designated processing windows.
• Communicate trends, recurring issues, and operational risks to management.Monitor stores with processing delays and ensure timely resolution.

iPad Store Processing

• Identify and monitor iPad stores requiring additional audit processing.

• Recalculate report totals and review variances for affected locations.

• Force complete and manually advance stores when required.

• Verify final status and accuracy of processed locations.

Compliance & Reporting

• Maintain compliance with company audit controls and financial policies.
• Document audit exceptions and resolutions.
• Support period-end close activities and post-close cleanup processes.
• Support continuous improvement initiatives within the sales audit function.

Responsibilities

Preferred Qualifications

• Experience with JDA/Blue Yonder Sales Audit systems.

• Experience with retail store operations and cash management processes.

• Familiarity with Access databases, data extraction tools, and ticket management systems.

• Knowledge of retail financial controls and reconciliation practices.

Key Competencies

• Analytical Thinking

• Financial Reconciliation

• Problem Resolution

• Data Integrity Management

• Process Improvement

• Attention to Detail

• Time Management

• Cross-Functional Collaboration

• Customer Service Orientation

Working Conditions

• Fast-paced retail finance environment supporting a large multi-store operation.

• Regular interaction with Finance, Treasury, IT, Store Operations, and Audit teams.

• Periodic support during month-end and period-close activities.

• Ability to manage multiple priorities while meeting established service levels.

Qualifications

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field preferred.

• 2+ years of experience in sales audit, retail accounting, finance operations, cash reconciliation, or related area.

• Experience working with retail POS systems and sales audit applications.

• Proficiency in Microsoft Excel and data analysis.

• Strong attention to detail and analytical problem-solving skills.

• Ability to manage high-volume transactional workloads while maintaining accuracy.

• Excellent organizational and communication skills.