Sales Audit Analyst

IBEX Global Solutions (Philippines) Inc.; Philippines; On-site; PHP 391,000 - 614,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. conducts comprehensive sales audit operations across multiple retail locations to ensure data integrity and accurate reconciliation.

The team monitors POS_LOG data, resolves discrepancies, and tracks progress through processing queues, collaborating with IT and business units to detect trends and mitigate risks. Candidates should have a relevant degree and 2+ years of experience in sales audit or retail accounting, with strong Excel skills and attention

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or related field.
• 2+ years in sales audit, retail accounting, finance operations, or cash reconciliation.
• Experience with retail POS systems and sales audit applications.
• Proficiency in Excel and data analysis.
• Strong attention to detail and analytical problem-solving skills.
• Ability to manage high-volume transactional workloads while maintaining accuracy.
• Excellent organizational and communication skills.

Responsibilities

• Monitor and identify POS_LOG issues and missing data.
• Extract and analyze sales audit information from databases and reporting systems.
• Validate completeness of store sales transactions and audit data.
• Maintain daily oversight of processing queues and prioritize exceptions.
• Investigate missing POS_LOG files and manage IT incident tickets.
• Partner with IT and business teams to resolve data transmission issues.
• Balance cash and reconcile tender amounts across stores and registers.
• Ensure stores progress to accepted status after reconciliation.
• Communicate trends, issues, and risks to management.
• Support month-end and period-close activities.

Skills

Analytical Thinking

Financial Reconciliation

Problem Resolution

Data Integrity Management

Process Improvement

Attention to Detail

Time Management

Cross-Functional Collaboration

Customer Service Orientation

Microsoft Excel

Data analysis

Education

Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field

Tools

JDA/Blue Yonder Sales Audit

Access databases

Data extraction tools

Ticket management systems

Job description

Overview

Sales Audit Operations

• Monitor and identify store POS_LOG file issues and missing transaction data.
• Extract and analyze sales audit information from database and reporting systems.
• Validate completeness of store sales transactions and audit data.
• Maintain daily oversight of sales audit processing queues and prioritize exceptions.

Issue Resolution & System Support

• Investigate stores with missing POS_LOG full files.
• Create and manage IT Help Desk incident tickets for sales audit exceptions.
• Partner with IT and business teams to resolve sales transaction and data transmission issues.
• Track and follow up on open issues until resolution is achieved.

Sales Audit Reconciliation

• Review cash balancing totals and identify tender variances by store and register.
• Compare cash-out amounts against reported tender amounts across payment methods.
• Balance registers and resolve discrepancies within the sales audit system.
• Ensure stores are accurately processed and moved to accepted status after reconciliation.
• Adhere to established controls and processing restrictions for unresolved POS_LOG issues.

Store and Register Processing

• Process sales audit transactions for large volumes of retail locations and registers.
• Complete daily audit activities within designated processing windows.
• Communicate trends, recurring issues, and operational risks to management.Monitor stores with processing delays and ensure timely resolution.

iPad Store Processing

• Identify and monitor iPad stores requiring additional audit processing.
• Recalculate report totals and review variances for affected locations.
• Force complete and manually advance stores when required.
• Verify final status and accuracy of processed locations.

Compliance & Reporting

• Maintain compliance with company audit controls and financial policies.
• Document audit exceptions and resolutions.
• Support period-end close activities and post-close cleanup processes.
• Support continuous improvement initiatives within the sales audit function.

Preferred Qualifications

• Experience with JDA/Blue Yonder Sales Audit systems.
• Experience with retail store operations and cash management processes.
• Familiarity with Access databases, data extraction tools, and ticket management systems.
• Knowledge of retail financial controls and reconciliation practices.

Key Competencies

• Analytical Thinking
• Financial Reconciliation
• Problem Resolution
• Data Integrity Management
• Process Improvement
• Attention to Detail
• Time Management
• Cross-Functional Collaboration
• Customer Service Orientation

Working Conditions

• Fast-paced retail finance environment supporting a large multi-store operation.
• Regular interaction with Finance, Treasury, IT, Store Operations, and Audit teams.
• Periodic support during month-end and period-close activities.
• Ability to manage multiple priorities while meeting established service levels.

Qualifications

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field preferred.
• 2+ years of experience in sales audit, retail accounting, finance operations, cash reconciliation, or related area.
• Experience working with retail POS systems and sales audit applications.
• Proficiency in Microsoft Excel and data analysis.
• Strong attention to detail and analytical problem-solving skills.
• Ability to manage high-volume transactional workloads while maintaining accuracy.
• Excellent organizational and communication skills.