SALES ASSOCIATE - olongapo downtown

Development Strategists International Consulting Inc.; Olongapo; On-site; PHP 167,000 - 257,000; Full time

Job summary

Development Strategists International Consulting Inc. is seeking a Retail Sales Associate to greet customers, assess needs, and provide expert product recommendations and demonstrations to drive satisfaction and sales.

You will help customers choose items, explain features, and promote promotions to drive sales. You will maintain store presentation, restock shelves, process transactions at the POS, handle returns, and resolve customer issues with professionalism while staying informed on

Qualifications

• Education: High school diploma or equivalent; some employers may prefer an Associate's degree or prior retail experience.
• Communication: Exceptional verbal communication and interpersonal skills.
• Math Skills: Basic arithmetic and numerical accuracy for cash handling.
• Physical Stamina: Ability to stand, walk for long periods and lift up to 50 lbs.

Responsibilities

• Welcome customers, identify needs and provide product recommendations and demonstrations.
• Meet/exceed sales targets via upselling, cross-selling and promoting promotions.
• Maintain sales floor visuals, restock, display merchandise, ensure accurate pricing.
• Operate POS systems to process payments, returns, and refunds.
• Listen to complaints and resolve with empathy and professionalism.
• Stay updated on product features and store policies to answer queries.

Skills

Communication

Math Skills

Physical Stamina

Education

High school diploma or equivalent

Job description

Key Responsibilities

• Customer Assistance: Welcome customers warmly, identify their needs, and provide expert product recommendations and demonstrations. [1, 2]

• Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs. [1, 2, 3]

• Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate. [1, 2]

• Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds. [1, 2, 3]

• Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism. [1, 2, 3]

• Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries. [1, 2]

Essential Qualifications & Skills

• Education: High school diploma or equivalent is typically required; some employers may prefer an Associate's degree or prior retail/customer service experience. [1, 2]

• Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers. [1, 2, 3]

• Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions. [1, 2]

• Physical Stamina: Ability to stand and walk for extended periods, and routinely lift moderate weights (often up to 50 lbs) for stocking and inventory purposes