Sales Associate - SM Bacolod

CASAMIA FURNITURE CENTER, INC.; Murcia; On-site; PHP 201,000 - 279,000; Full time

Job summary

CASAMIA Furniture Center, Inc. is seeking a store associate to deliver an exceptional in-store experience. You will guide customers with product knowledge, assist with purchases, and maintain a neat, welcoming selling area.

The role emphasizes service, teamwork, and reliability in representing the OUR HOME brand. Ideal candidates have strong communication, customer service skills, and a pleasant personality.

Qualifications

• Senior High School diploma required.
• Preferably with sales, inventory management and customer service experience.
• Fresh college graduates are welcome to apply.
• Must have good communication skills and a pleasing personality.

Responsibilities

• Follow and comply with company policies, procedures, and store standards.
• Maintain product availability by replenishing stocks on display and coordinating stock concerns when needed.
• Arrange merchandise neatly and maintain a clean, organized and customer-ready selling area.
• Guide customers to the appropriate payment counter and assist with the next steps of their purchase.
• Welcome and acknowledge customers promptly, warmly, and professionally.
• Support sales goals by identifying opportunities to recommend suitable products and encourage additional purchases.
• Work collaboratively with store colleagues to maintain smooth daily operations.

Skills

Communication

Customer Service

Product & Selling

Digital / MS Applications

Teamwork & Reliability

Education

Senior High School

Tools

MS Office

Job description

ROLE PURPOSE

To deliver an exceptional in-store customer experience while supporting sales through knowledgeable product guidance, attentive service, and efficient execution of store standards.

KEY ACCOUNTABILITIES

STORE OPERATIONS

• Follow and consistently comply with company policies, procedures, and store standards.
• Maintain product availability by replenishing stocks on display and coordinating stock concerns when needed.
• Arrange merchandise neatly and maintain a clean, organized, and customer-ready selling area.
• Guide customers to the appropriate payment counter and assist with the next steps of their purchase.

CUSTOMER EXPERIENCE & SALES

• Welcome and acknowledge customers promptly, warmly, and professionally.
• Understand customer needs and assist in selecting products based on style, color, size, function, and preference.
• Provide accurate and helpful product information to support confident purchase decisions.
• Build positive customer relationships through courteous, attentive, and efficient service.
• Handle customer concerns and complaints with patience, empathy, and a solution-focused approach.
• Support sales goals by identifying opportunities to recommend suitable products and encourage additional purchases.

TEAMWORK & SERVICE STANDARDS

• Work collaboratively with store colleagues to maintain smooth daily operations and a positive shopping experience.
• Demonstrate professionalism, reliability, and a customer-first mindset in all interactions.
• Represent the OUR HOME brand positively through appearance, behavior, communication, and service.

SKILLS & COMPETENCIES

• Communication: Clear, confident, and courteous communication with customers and team members.
• Customer Service: Strong service orientation with the ability to listen, understand, and respond to customer needs.
• Product & Selling: Willingness to learn products and translate product knowledge into helpful recommendations.
• Digital / MS Applications: Basic working knowledge of Microsoft applications and digital tools used in store operations.
• Teamwork & Reliability: Able to work cooperatively, follow standards, and take ownership of assigned responsibilities.

JOB QUALIFICATIONS

• Atleast Senior HS graduate
• Preferably with sales, inventory management and customer service experience
• Fresh college graduates are welcome to apply
• Must have good communication skills and pleasing personality