Selling Manager | SM Bacolod

SM Fashion; Murcia; On-site; PHP 420,000 - 540,000; Full time

Job summary

SM Fashion in the Philippines is seeking a store manager to drive sales performance, develop staff, and maintain brand standards across the department.

You will monitor daily targets, grow top customers, ensure visual displays are up to standard, and coach the team on product knowledge, greetings, and sales spiels to deliver outstanding customer service.

Strong leadership, clear communication, and a background in retail management are essential for success in this role.

Qualifications

• Bachelor’s degree in Business Administration or a related field.
• At least 2 years’ retail management experience.
• Strong leadership and customer-service orientation.
• Excellent communication and interpersonal skills.

Responsibilities

• Monitor daily sales vs target and report to Regional Manager.
• Build relationships with top customers and resolve complaints.
• Explain display standards and ensure proper merchandise presentation.
• Conduct daily checks on team knowledge, appearance, and conduct.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Education

Bachelor’s Degree in Business Administration

Job description

Job Description:

• Monitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action.

• Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers.

• Explains display standards to sales clerks and regularly checks if items are arranged properly, areas are clean and asks for repair or replacement of broken fixtures.

• Conducts daily checking on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels).

Key Qualifications:

• Bachelor’s Degree in Business Administration or similar

• At least 2 years’ related retail work experience in a managerial role

• Strong leadership, customer service-oriented with in-depth knowledge of basic business management processes

• Excellent communication and interpersonal skills