SALES ASSOCIATE - MALOLOS

Development Strategists International Consulting Inc.; Malolos; On-site; PHP 201,000 - 268,000; Full time

Job summary

Development Strategists International Consulting Inc. in the Philippines seeks a Customer Service & Retail Associate to engage customers, recommend products, and drive sales in a dynamic store environment.

The role requires excellent communication, cash handling, and up-to-date product knowledge, with responsibilities in store operations and promotions. The ideal candidate can stand for long hours and lift up to 50 lbs, and a high school diploma is typically required with retail experience a

Qualifications

• Education: High school diploma or equivalent; some employers may prefer an Associate's degree or prior retail/customer service experience.
• Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers.
• Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions.
• Physical Stamina: Ability to stand and walk for extended periods, and routinely lift moderate weights up to 50 lbs for stocking and inventory purposes.

Responsibilities

• Welcome customers warmly, identify needs, and provide expert product recommendations and demonstrations.
• Meet or exceed sales targets by upselling, cross-selling, and informing customers about promotions or loyalty programs.
• Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure price tags are accurate.
• Operate Point of Sale (POS) systems to process cash and card payments, handle returns, and issue refunds.
• Listen to customer complaints and resolve them with empathy and professionalism.
• Stay fully updated on product features, specifications, and store policies to answer queries.

Skills

Customer Service

Sales & Promotion

Store Operations

POS Transactions

Conflict Resolution

Product Knowledge

Communication

Math Skills

Physical Stamina

Education

High School Diploma

Associate's Degree (preferred)

Tools

POS Systems

Job description

Key Responsibilities

• Customer Assistance: Welcome customers warmly, identify their needs, and provide expert product recommendations and demonstrations. [1, 2]

• Sales & Promotion: Meet or exceed individual and team sales targets by upselling, cross-selling, and informing customers about special promotions or loyalty programs. [1, 2, 3]

• Store Operations: Maintain the visual appeal of the sales floor, restock shelves, set up merchandise displays, and ensure product pricing tags are accurate. [1, 2]

• Transactions: Operate Point of Sale (POS) systems to accurately process cash and card payments, handle returns, and issue refunds. [1, 2, 3]

• Conflict Resolution: Listen attentively to customer complaints and resolve them with empathy and professionalism. [1, 2, 3]

• Product Knowledge: Stay fully updated on product features, specifications, and store policies to effectively answer customer queries. [1, 2]

Essential Qualifications & Skills

• Education: High school diploma or equivalent is typically required; some employers may prefer an Associate's degree or prior retail/customer service experience. [1, 2]

• Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers. [1, 2, 3]

• Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions. [1, 2]

• Physical Stamina: Ability to stand and walk for extended periods, and routinely lift moderate weights (often up to 50 lbs) for stocking and inventory purposes.