About us
MKS Workforce Management Services Inc is a dynamic and growing organisation dedicated to connecting exceptional talent with leading brands. We partner with innovative companies to deliver staffing solutions that drive business success. Our commitment to excellence and employee satisfaction has made us a trusted partner for businesses across multiple industries. We pride ourselves on fostering a collaborative culture where our team members can thrive and contribute meaningfully to the success of our clients and partners.
About the role
We are seeking a Sales Associate to join the Time Movers team at Owndays in Caloocan City, Metro Manila. This is a full-time position that plays a crucial role in delivering exceptional customer service and driving sales performance for one of the Philippines' leading eyewear retailers. As a Sales Associate, you will be at the forefront of our business, directly engaging with customers and contributing to our brand's reputation for quality, style, and customer excellence. This role is integral to achieving our sales targets whilst maintaining the high standards that define the Owndays brand.
Key responsibilities
- Greet and welcome customers with genuine warmth and professionalism, creating a positive first impression
- Assess customer needs and provide expert recommendations on eyewear products, frames, and lens options
- Demonstrate product knowledge effectively, highlighting features, benefits, and value propositions of Owndays offerings
- Complete sales transactions accurately and efficiently using point-of-sale systems
- Process customer payments and handle cash or card transactions with integrity
- Maintain an attractive and organised retail display, ensuring stock levels are appropriate and products are properly showcased
- Build and maintain strong customer relationships to encourage repeat business and customer loyalty
- Achieve individual and team sales targets whilst maintaining high customer satisfaction standards
- Assist with inventory management, including stock checks and product replenishment
- Provide after-sales support and address customer inquiries or concerns promptly and professionally
- Collaborate with team members to ensure smooth store operations and a cohesive work environment
What we’re looking for
- Proven sales experience in retail or a customer-facing environment, preferably in eyewear, fashion, or luxury goods
- Strong interpersonal and communication skills with the ability to build rapport quickly with diverse customers
- Demonstrated ability to meet or exceed sales targets and KPIs
- Excellent product knowledge and ability to translate customer needs into sales solutions
- Professional appearance and demeanour that aligns with the Owndays brand image
- Proficiency in using point-of-sale systems and retail software
- Ability to work flexible hours, including weekends and public holidays as required by retail operations
- High level of honesty, reliability, and work ethics
- Enthusiastic attitude with a genuine passion for delivering exceptional customer service
- Basic numeracy skills and attention to detail in handling transactions
- Flexibility and willingness to learn and adapt to new products, processes, and systems
- Preferably, experience with eyewear, optical products, or luxury retail brands would be advantageous
What we offer
- Competitive salary and performance-based incentives that reward your sales achievements
- Staff discounts on Owndays eyewear products and other benefits
- Comprehensive training programme to develop your product knowledge and sales skills
- Opportunities for career progression within the Owndays and MKS network
- A supportive and collaborative team environment where your contributions are valued
- Access to professional development and training initiatives
- A brand known for quality, innovation, and customer-centric values
- Flexible scheduling options where feasible