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OWNDAYS in SM City Bacoor, Cavite, is seeking a Sales Associate to deliver friendly service and help customers find the perfect eyewear. This full-time role emphasizes product knowledge and a welcoming shopping experience.
You will greet customers, explain frames and lenses, handle transactions, maintain displays, manage stock, and work with the team to meet sales targets while upholding safety and company standards.
We are seeking a dynamic and customer-focused Sales Associate to join the OWNDAYS team at SM City Bacoor in Bacoor City, Cavite. This is a full-time position that offers an exciting opportunity to be part of a leading eyewear retailer. As a Sales Associate, you will play a crucial role in delivering exceptional customer service and driving sales whilst maintaining the high standards OWNDAYS is known for. You will be the face of our brand, helping customers find the perfect eyewear solutions whilst creating a welcoming and engaging shopping experience.
Greet customers warmly and assist them in finding eyewear products that meet their needs and preferences
Provide expert product knowledge about frames, lenses, and optical services to help customers make informed purchasing decisions
Process sales transactions accurately using point-of-sale systems and handle payments professionally
Maintain visual merchandising standards by ensuring product displays are attractive, organised and well-stocked
Perform stock management tasks, including inventory checks and restocking shelves
Respond to customer inquiries and resolve concerns with professionalism and empathy
Achieve sales targets and contribute to the store's overall performance goals
Collaborate effectively with team members to ensure smooth daily store operations
Adhere to company policies, health and safety regulations, and standard operating procedures
Previous retail or customer service experience, preferably in eyewear, fashion or luxury goods retail
Excellent communication and interpersonal skills with the ability to engage customers effectively
Strong sales ability with a genuine interest in helping customers and achieving sales targets
Product knowledge or willingness to learn quickly about eyewear and optical products
Ability to work in a fast-paced retail environment and manage multiple customer interactions simultaneously
Attention to detail and organisational skills for stock management and visual merchandising
Proficiency with point-of-sale systems and basic computer skills
Positive attitude, reliability and professional appearance
Flexibility to work retail hours, including weekends and public holidays as required