A leading beauty company in Quezon City is seeking a Customer Engagement Specialist to respond to sales inquiries and drive sales targets. The ideal candidate has a background in marketing or business, with prior sales experience preferred, especially in the cosmetics sector, and strong communication skills. This role offers opportunities for client relationship management and involvement in strategic sales initiatives.
Qualifications
Can start ASAP!
Excellent at identifying & closing leads.
Sales experience in cosmetics or beauty industry is a plus!
Strong communication and negotiation skills required.
Able to start ASAP and work in Metro Manila area.
Responsibilities
Respond promptly to sales inquiries across all communication platforms.
Proactively pursue and exceed assigned sales targets.
Act as a trusted advisor to clients to maintain relationships.
Collaborate with team and marketing to engage events and conventions.
Process in-house and corporate orders efficiently and verify payments.
Coordinate delivery bookings and address after-sales concerns.
Skills
Sales experience
Communication skills
Negotiation skills
Lead identification
Cosmetics industry exp
Education
College Level or Bachelor’s Degree in Marketing or any Business Course
Job description
Customer Engagement
Respond promptly to sales inquiries across all communication platforms(FB, IG, Viber etc. ).
Provide tailored product recommendations to meet customer needs and enhance satisfaction.
Sales Target Achievement
Proactively pursue and exceed assigned individual and team sales targets.
Collaborate with team members to strategize and implement effective sales initiatives.
Work with the marketing team to engage in key events and conventions, maximizing our visibility and connection with potential clients.
Sales Support
Efficiently process all in-house orders, including page and corporate orders.
Verify and manage proof of payments to ensure accuracy.
Coordinate delivery bookings to guarantee timely service and address after-sales concerns effectively.
Account Management & Retention
Act as a trusted advisor to clients, fostering and maintaining strong relationships.
Utilize feedback and insights to enhance customer loyalty and retention.
Product & Service Expertise
Maintain a comprehensive understanding of our products and services to provide informed recommendations.
Communicate effectively with clients to address inquiries and resolve issues.
Sales Generation
Identify and cultivate new customer relationships through external sourcing efforts.
Present documented proof of customer conversations and engagements, ensuring compliance with sales protocols.
Qualifications
College Level or Bachelor’s Degree in Marketing or any Business Course
Sales experience (cosmetics or beauty industry is a big plus!)