SALES ASSOCIATE

Cable Box Office Shows & Systems Corporation; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

Cable Box Office Shows & Systems Corporation in Makati City is seeking a Sales Associate to join our retail team. You will be at the heart of the customer experience, driving sales and building lasting relationships with our clients. This on-site role emphasizes delivering exceptional service in a dynamic retail setting.

The position requires excellent communication, strong numeracy, and a proactive attitude to meet and exceed individual targets while maintaining high standards of customer care.

Qualifications

• Proven experience in a retail environment or sales/customer service roles.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Strong numeracy and accuracy in handling cash and payments.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet customers and provide prompt, professional assistance for a positive shopping experience.
• Demonstrate product knowledge and highlight features to meet customer needs.
• Process sales transactions accurately using point-of-sale systems.
• Maintain a clean, organized retail space with well-displayed merchandise.
• Handle inquiries and complaints professionally, resolving issues to satisfaction.
• Aim to meet and exceed individual sales targets while upholding high service standards.
• Collaborate with team to achieve store goals and maintain health and safety compliance.

Skills

Retail experience

Customer service

Communication

Cash handling

POS familiarity

Multitasking

Tools

POS systems

Job description

About the role

2XU brand is seeking a dedicated and customer-focused Sales Associate to join our retail team in Makati City. This is a full-time position where you will be at the heart of our customer experience, driving sales and building lasting relationships with our clients. As a Sales Associate, you will play a crucial role in representing our brand and delivering exceptional service that keeps customers coming back. This role is based on-site in Makati City, allowing you to be part of a dynamic retail environment where your contribution directly impacts our business success.

Key responsibilities

• Greet customers warmly and provide prompt, professional assistance to ensure a positive shopping experience

• Demonstrate knowledge of products and services, highlighting features and benefits to meet customer needs

• Process sales transactions accurately and efficiently using point-of-sale systems

• Maintain a clean, organized and visually appealing retail space, ensuring merchandise is well-stocked and properly displayed

• Handle customer inquiries and complaints with professionalism and empathy, resolving issues to customer satisfaction

• Achieve and exceed individual sales targets whilst maintaining high standards of customer service

• Contribute to team goals and support colleagues to create a collaborative working environment

• Follow company policies and procedures, including health and safety regulations

• Provide feedback to management regarding customer preferences and product performance

About you

• Proven experience working in a retail environment, preferably in sales or customer service roles

• Excellent communication and interpersonal skills with a genuine passion for helping customers

• Strong numeracy skills and accuracy in handling cash and payment processing

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously

• A positive attitude, reliability and willingness to go the extra mile for customers

• Physical capability to stand for extended periods and lift merchandise as required

• Flexibility to work varied shifts, including weekends and holidays as per business needs

• Basic computer literacy and experience with point-of-sale systems is an advantage

• Sales drive and the ability to identify upselling and cross-selling opportunities

• Preferably handles shoes and apparel, fashion, or sporting goods