Retail Sales Associate — Customer Experience Pro

Go Asia Entertainment; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

Go Asia Entertainment is seeking a Sales Associate for the 2XU brand in Makati City. This on-site retail role focuses on delivering exceptional customer service, processing sales, and maintaining an appealing store environment.

You will help customers with product knowledge, upsell, and contribute to team targets. The ideal candidate has retail or customer service experience, strong communication skills, and the flexibility to work varied shifts, including weekends.

Qualifications

• Retail experience in sales or customer service.
• Excellent communication and interpersonal skills.
• Strong numeracy and accurate cash handling.
• Able to work in a fast-paced environment and multi-task.
• Willing to work varied shifts, including weekends and holidays.
• Basic computer literacy and POS experience.
• Preferred experience with shoes, apparel, or sporting goods.

Responsibilities

• Greet customers and provide prompt assistance to create a positive shopping experience.
• Demonstrate product knowledge and highlight features to meet customer needs.
• Process sales transactions accurately using point-of-sale systems.
• Maintain a clean, organized, and visually appealing retail space.
• Handle customer inquiries and complaints with professionalism and empathy.
• Aim to meet and exceed individual sales targets.
• Support team and collaborate to achieve store goals.
• Follow company policies and health & safety regulations.
• Provide feedback to management on customer preferences and product performance.

Skills

Retail experience

Customer service

Communication skills

Cash handling

Upselling

Stamina

Team player

Flexibility

POS

Fashion retail

Tools

POS systems

Job description

Go Asia Entertainment is seeking a Sales Associate for the 2XU brand in Makati City. This on-site retail role focuses on delivering exceptional customer service, processing sales, and maintaining an appealing store environment.

You will help customers with product knowledge, upsell, and contribute to team targets. The ideal candidate has retail or customer service experience, strong communication skills, and the flexibility to work varied shifts, including weekends.