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Synchronicity Select is seeking an E-Commerce Assistant to manage and grow our online stores across Shopee, Lazada, TikTok Shop, and Facebook Marketplace.
The role targets candidates with hands-on experience in online selling, product listing, marketplace management, and social media. Fresh graduates with internships or candidates with at least 1 year of work experience are welcome.
We are looking for an E-Commerce Assistant to help manage and grow our online stores across Shopee, Lazada, TikTok Shop, and Facebook Marketplace.
The ideal candidate has hands-on experience in online selling, product listing, marketplace management, and social media. We welcome fresh graduates with relevant internships or candidates with at least one year of work experience.
You should be organized, detail-oriented, comfortable using online platforms, and willing to learn in a fast-paced e-commerce environment.
Manage daily operations of Shopee, Lazada, and TikTok Shop.
Upload, update, and organize product listings.
Improve product titles, descriptions, images, and keywords for better search visibility.
Monitor product prices, stock availability, orders, and promotions.
Check store performance and identify ways to improve sales.
Help promote products through Facebook pages and relevant Facebook groups.
Share product listings and create simple promotional posts.
Look for relevant online communities and opportunities to promote our products.
Assist in planning and executing online marketing campaigns.
Monitor comments, inquiries, and customer engagement.
Research competitor products, pricing, and promotions.
Help identify trending products and marketplace opportunities.
Assist in preparing product information, and promotional materials.
Coordinate with the team to ensure product listings and promotions are updated.
Monitor campaign results and suggest improvements.
Use marketplace seller centers and management tools.
Assist with inventory and order monitoring.
Help manage multiple online stores and product categories.
Maintain organized product information and sales records.
Bachelor's degree in Business, Marketing, Information Technology, or any related field.
Relevant internship experience or at least 1 year of work experience in e-commerce, online selling, or digital marketing.
Familiarity with Shopee, Lazada, and TikTok Shop seller platforms.
Basic knowledge of Facebook Pages, Facebook Groups, and online communities.
Good written communication skills.
Basic knowledge of Excel or Google Sheets.
Organized, responsible, and detail-oriented.
Willing to learn and work with different product categories.
Experience managing multiple marketplace accounts or online stores.
Experience with Facebook Marketplace and Facebook Group promotions.
Basic skills in Canva or simple editing.
Experience with TikTok Shop campaigns or livestream selling.
Interest in e-commerce trends, online shopping, and digital marketing.