Responsibilities
- Respond promptly to customer inquiries via email, phone, and messaging platforms (primarily in Japanese)
- Prepare quotations, sales reports, and product documentation
- Coordinate with production and logistics teams to ensure timely order fulfillment
- Assist in maintaining customer records and updating CRM systems
- Support sales managers in preparing presentations and marketing materials
- Facilitate smooth communication between Japanese clients and internal departments
Requirements
- Filipino citizen
- Fluency in Japanese (spoken and written) – JLPT N2 or higher preferred
- Proficiency in English (for internal communication and documentation)
- Bachelor’s degree in Business, Marketing, Communications, or related field
- At least 1–2 years of experience in sales support, customer service, or administration (experience in manufacturing or packaging is a plus)
- Strong organizational and multitasking skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Professional, proactive, and service-oriented attitude
Salary
Salary is depend on the experience