A resource management company in Batangas City is seeking a Sales Support Representative fluent in Japanese. Responsibilities include responding to inquiries, preparing reports, and assisting sales managers. Candidates should be Filipino citizens with a Bachelor’s degree and 1–2 years of relevant experience. Proficiency in English and strong organizational skills are essential. This role offers an opportunity to facilitate communication with Japanese clients while supporting the sales team.
Qualifications
Filipino citizen.
At least 1–2 years of experience in sales support, customer service, or administration.
Strong organizational and multitasking skills.
Professional, proactive, and service-oriented attitude.
Responsibilities
Respond promptly to customer inquiries via email, phone, and messaging platforms.
Prepare quotations, sales reports, and product documentation.
Coordinate with production and logistics teams for timely order fulfillment.
Assist in maintaining customer records and updating CRM systems.
Support sales managers in presentations and marketing materials.
Facilitate communication between Japanese clients and internal departments.
Skills
Fluency in Japanese (spoken and written)
Proficiency in English
Organizational skills
Multitasking skills
Proficient in Microsoft Office
Proactive attitude
Education
Bachelor’s degree in Business, Marketing, Communications, or related field
Tools
Microsoft Office
Job description
Responsibilities
Respond promptly to customer inquiries via email, phone, and messaging platforms (primarily in Japanese)
Prepare quotations, sales reports, and product documentation
Coordinate with production and logistics teams to ensure timely order fulfillment
Assist in maintaining customer records and updating CRM systems
Support sales managers in preparing presentations and marketing materials
Facilitate smooth communication between Japanese clients and internal departments
Requirements
Filipino citizen
Fluency in Japanese (spoken and written) – JLPT N2 or higher preferred
Proficiency in English (for internal communication and documentation)
Bachelor’s degree in Business, Marketing, Communications, or related field
At least 1–2 years of experience in sales support, customer service, or administration (experience in manufacturing or packaging is a plus)
Strong organizational and multitasking skills
Proficient in Microsoft Office (Excel, Word, PowerPoint)
Professional, proactive, and service-oriented attitude