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Job summary
A company in the sales sector is seeking a candidate for a role focused on sales and support, including creating documentation and resolving customer issues. The ideal candidate is a graduate of a four-year business course with at least one year of sales experience, or a fresh graduate with a pleasing personality. Basic computer skills are essential, and effective communication is key.
Qualifications
One year of experience in sales preferred but fresh graduates are welcome.
Basic computer literacy required.
Excellent communication skills, both written and oral.
Responsibilities
Understand customer needs and recommend suitable products.
Create detailed reports and handle administrative tasks.
Resolve customer complaints effectively.
Organize files and maintain documentation.
Skills
Sales skills
Customer support
Communication skills
Organization skills
Education
Graduate of any Four (4) year business related course
Tools
Microsoft Office
Job description
Responsibilities
Sales and Support: Understanding customer needs, recommending products, and explaining technical concepts clearly.
Documentation: Creating detailed reports, proposals, and handling administrative tasks like data entry and billing.
Issue Resolution: Addressing and resolving customer complaints to ensure satisfaction.
Organization: Maintaining and organizing all related files and documentation.
Qualifications
Must be a Graduate of any Four (4) year business related course
At least one-year experience in the field of sales
Basic skills in Computer literacy e.g. Microsoft Office Software (Word, Excel, PowerPoint, etc.).
Satisfactory in both written and oral Communication skills