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JOURNEYTECH INC. is seeking a Sales Assistant to provide administrative and operational support to the Sales Department.
You will assist in handling customer inquiries, prepare quotations, sales orders, and other documents, and monitor orders and transactions to ensure smooth sales operations. The role emphasizes coordination with internal departments, maintaining accurate customer records, and following up with clients to support meeting sales targets.
Job Tile: Sales Assistant
Work schedule: Monday - Friday ( 8:00 Am- 5:00Pm)
Date Needed: ASAP
Job Objective : To provide administrative and operational support to the Sales Department by assisting in sales activities, handling customer inquiries, preparing sales documentation, monitoring transactions, and ensuring smooth coordination between clients and internal departments to support the achievement of sales targets.
Description:
Assist the Sales Team in handling customer inquiries, requests, and concerns.
Prepare and process quotations, sales orders, proposals, and other sales-related documents.
Monitor customer orders, deliveries, and transaction status.
Maintain and update customer databases, sales records, and reports.
Coordinate with internal departments to ensure timely processing of customer requirements.
Follow up with existing and potential clients regarding inquiries, quotations, and pending transactions.
Provide administrative support to the Sales Team and assist in daily sales operations.
Perform other related duties as may be assigned by the immediate superior.
Performance Indicators:
Accuracy and timely preparation of sales documents.
Timely response and follow-up on customer inquiries.
Accuracy and completeness of sales records and reports.
Timely coordination and processing of customer orders.
Customer satisfaction and quality of service.
Compliance with company policies and procedures.
Description : At least 6 months to 1 year of experience in sales, customer service, or administrative support is an advantage.
Fresh graduates are welcome to apply.
Bachelor's Degree in Business Administration, Marketing, or any related field.
Good written and verbal communication skills.
Organized, detail-oriented, and capable of handling multiple tasks.
Willing to learn and work in a team-oriented environment.
Basic knowledge of sales processes and customer service.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
Good interpersonal and negotiation skills.
Strong organizational and time-management skills.
Ability to prepare reports, quotations, and other sales documentation.
Customer-oriented with good problem-solving skills.
The Sales Assistant is responsible for providing administrative and operational support to the Sales Department, assisting in customer inquiries, preparing sales documents, monitoring sales transactions, maintaining customer records, and coordinating with clients and internal departments to ensure efficient sales operations and excellent customer service.