Chat Support Agent Cebu,Talisay City!

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Paid sales training

Continuous coaching

Performance incentives

Career progression opportunities

Job summary

A leading BPO company in Quezon City is looking for motivated Customer Service Representatives to handle customer inquiries and promote products. This role offers a competitive salary up to 28K monthly, with performance incentives and paid training. The right candidate will have good communication skills and a willingness to work onsite. Join a supportive team that values performance and offers career growth in a high-energy environment.

Qualifications

• Experience in customer service or sales is a plus.
• Willing to work onsite in Metro Manila.
• Amenable to shifting schedules.

Responsibilities

• Handle customer interactions via phone, chat, or email.
• Recommend products based on customer needs.
• Achieve individual and team sales targets.
• Document customer interactions and sales transactions.
• Follow sales scripts and compliance guidelines.

Skills

Good English communication skills

Persuasion skills

Basic computer knowledge

Multitasking ability

Education

High School or Senior High School Graduate

Job description

Telesys BPO

Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people‑first work environment with long‑term career growth. Our offices are conveniently located in Metro Manila and easily accessible via public transportation, giving you a stable and rewarding career—just like hundreds of our team members who have built their careers with us.

Job Description

We are hiring Customer Service Representatives for a Sales Account who will handle customer inquiries while actively promoting products or services. This role combines customer support and sales, focusing on building rapport, identifying needs, and closing sales opportunities.

Key Responsibilities

• Handle inbound and/or outbound customer interactions via phone, chat, or email
• Recommend and promote products or services based on customer needs
• Achieve individual and team sales targets
• Address customer concerns while ensuring a positive sales experience
• Accurately document customer interactions and sales transactions
• Follow sales scripts, compliance guidelines, and quality standards

Work Schedule & Training

Full paid sales and product training provided

What to expect

• Performance‑driven environment with incentives
• Opportunities to earn commissions and bonuses

Requirements

• High School or Senior High School Graduate (College level or graduate is a plus)
• Good English communication and persuasion skills
• Basic computer knowledge and multitasking ability
• Willing to work onsite in Metro Manila
• Amenable to shifting schedules

Why Work for Us?

At Telesys BPO, we reward performance and support career growth.

• UP TO 28K monthly basic plus incentives
• Paid sales training and continuous coaching
• Clear career progression to senior sales or leadership roles

Workplace Culture

• High‑energy and collaborative sales environment
• Recognition programs for top performers
• Team‑building activities and engagement events

Apply Now

If you’re motivated by results and rewards, Telesys BPO is the place for you. Apply today and grow your sales career in the BPO industry.