Customer Service Representative (With Php30,000 Signing bonus)

J-K Network Services; Manila; On-site; PHP 167,400 - 334,800; Full time

Benefits offered by this job

Health Insurance (HMO)

Life Insurance

Maternity Leave

Paternity Leave

Loyalty Gift

Christmas Gift

Night Differential

Allowances

Company-sponsored training

Flexible working arrangements

Job summary

A leading BPO company in the Philippines is seeking a Customer Support Representative. The role involves assisting customers, managing concerns, and ensuring satisfaction. Ideal candidates are high school graduates with at least 6 months of customer service experience. The position offers a salary range of ₱15,000 – ₱30,000 plus benefits including health insurance, allowances, and comprehensive training programs.

Qualifications

• At least 6 months of experience in customer service.
• Willingness to work onsite in Taguig.
• Amenable to attending face-to-face interviews.

Responsibilities

• Assist customers with inquiries about products and services.
• Manage and resolve customer concerns effectively.
• Ensure high customer satisfaction through clear communication.
• Maintain accurate and updated customer records.
• Perform other customer service-related duties as assigned.

Skills

Customer Service Experience

Communication Skills

Empathy

Education

High School Graduates or College Undergraduates

Job description

This company helps various organizations enhance their performance by providing strategic solutions and services in technology, operations, and strategy. With over 38 years of service in the Philippines, they continue to be a trusted partner in business transformation.

Position: Customer Support Representative (With ₱30,000 Signing Bonus)

Industry: BPO Company

Location: Cubao City

Postal Code: 1100

Salary Range: ₱15,000 – ₱30,000

Work Schedule: Shifting Schedule

Work Setup: Onsite

BENEFITS :

• Health Insurance (HMO)
• Life Insurance
• Maternity Leave
• Paternity Leave
• Loyalty Gift
• Christmas Gift
• Night Differential (if applicable)
• Allowances
• Company-sponsored training, upskilling, and certification programs
• Flexible working arrangements
• Healthy and encouraging work environment

Requirements:

• Open to High School Graduates and College Undergraduates
• Atleast 6 months of experience in Customer Service
• Willing to work onsite in Taguig
• Amenable to attend a face-to-face interview
• Can start as soon as possible

Responsibilities:

• Assist customers with inquiries about products, services, and company offerings in a courteous and professional manner.
• Manage and resolve customer concerns by providing timely, effective, and customer-focused solutions.
• Ensure a high level of customer satisfaction through clear communication, empathy, and proactive support.
• Maintain accurate and updated customer records, process transactions, and organize relevant documentation.
• Perform other customer service–related duties as may be assigned by the immediate superior.