Sales and Marketing Manager

Tri-Unity Talent Sourcing & HR Management Services; Metro Manila; On-site; PHP 781,200 - 1,116,000; Full time

Job summary

Tri-Unity Talent Sourcing & HR Management Services is looking for a highly driven and results-oriented Sales & Marketing Manager to lead their sales team and foster business growth. The ideal candidate should possess knowledge of Customs Brokerage or have prior experience in a similar role within a brokerage setting.

The position involves developing strategic sales plans, mentoring sales staff, and building strong client relationships, along with conducting market and competitor research to capitalize on opportunities.

Qualifications

• Background in Customs Brokerage & Logistics or related industries is an advantage.
• Proven experience in Customs Brokerage and/or Customs Administration.
• Excellent organizational, leadership, and communication skills.

Responsibilities

• Develop and execute strategic sales plans to achieve company targets.
• Lead, mentor, and motivate the sales team.
• Track and analyze sales performance metrics.
• Build and maintain strong relationships with key clients.
• Conduct market research and competitor analysis.

Skills

Sales Leadership

Strategic Marketing Planning

Market Research

Negotiation Skills

Communication Skills

Tools

Microsoft Office

Logistics Software

Job description

SALES & MARKETING MANAGER

We are seeking a highly driven and results-oriented Sales & Marketing Manager to lead our sales team and drive business growth. Must have knowledge of Customs Brokerage or prior experience as a Sales & Marketing Manager in a brokerage setting.

Key Responsibilities

• Develop and execute strategic sales plans to achieve company targets and expand the customer base.
• Lead, mentor, and motivate the sales team to consistently exceed sales goals.
• Track and analyze sales performance metrics; prepare regular reports on team progress.
• Identify new market opportunities and spearhead lead generation initiatives.
• Build and maintain strong relationships with key clients and stakeholders.
• Collaborate with marketing, operations, and product teams to align strategies and optimize results.
• Prepare accurate monthly, quarterly, and annual sales forecasts.
• Conduct market research and competitor analysis to anticipate industry trends.
• Ensure all sales activities adhere to company policies, compliance requirements, and ethical standards.
• Forecast Profit and Loss.

Marketing Competencies

• Strategic Marketing Planning

Business Development Support

• Collaborate with the sales/business development team to generate leads and support client acquisition.
• Build relationships with key clients, trade associations, and partners to expand market presence.
• Assist in preparing proposals, quotations, and service presentations.

Brand Management & Promotion

• Maintain the company’s brand image across all marketing materials, online presence, and client communications.
• Develop brochures, presentations, social media content, and other promotional materials specific to customs brokerage services.
• Manage company participation in industry events, seminars, and trade shows.

Digital Marketing & Online Presence

• Oversee digital marketing efforts (website content, SEO, social media campaigns) targeted to logistics and customs audiences.
• Track performance metrics such as leads generated, website traffic, and campaign ROI.

Market Research & Reporting

• Conduct research on potential industries or clients needing customs clearance services.
• Analyze feedback, client satisfaction, and market data to guide service improvement and marketing strategy.
• Prepare regular reports for management on marketing activities and results.

Collaboration & Internal Coordination

• Coordinate with operations, sales, and customer service teams to ensure marketing messages align with service delivery.

Budget & Resource Management

• Plan and monitor marketing budget to ensure cost‑effective campaigns.

Compliance & Regulatory Awareness

• Ensure all marketing materials comply with Philippine customs regulations and international trade laws.
• Stay updated on changes in customs rules, tariffs, or procedures that may affect messaging or client advisory.

Optional KPI / Performance Indicators

• Number of new client accounts acquired
• Increase in market share for customs brokerage services
• ROI from marketing campaigns
• Engagement on digital platforms (website, LinkedIn, industry forums)
• Client satisfaction and feedback on communications or promotional materials

Preferred Qualifications

• Background in Customs Brokerage & Logistics or related industries is an advantage
• Proven experience in Customs Brokerage and/or Customs Administration
• Excellent organizational, leadership, and communication skills
• Strong negotiation skills for expanding the sales niche
• Proficiency in Microsoft Office; experience with logistics software is an advantage