Operations Manager

Tri-Unity Talent Sourcing & Human Resource Management Services; Manila; On-site; PHP 558,000 - 892,800; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

Job summary

Tri-Unity Talent Sourcing & Human Resource Management Services is seeking an Operations Manager to oversee Customs Brokerage operations in Manila. The role requires a Bachelor's degree in Customs Business Administration or equivalent experience, along with strong leadership and analytical skills.

The ideal candidate will manage a team, ensuring compliance with regulations while driving operational improvements and cost efficiencies.

Performance bonuses and holiday gifts are included in the employee recognition program.

Qualifications

• Bachelor degree in Customs Business Administration, or broad experience in Customs Brokerage.
• Proven experience as Operations Manager or in a similar managerial role.
• Strong knowledge of Customs Brokerage processes including transportation and shipment management.
• Excellent leadership and team management skills.
• Exceptional analytical and problem-solving abilities.

Responsibilities

• Oversee end-to-end Customs Brokerage operations.
• Lead strategic planning initiatives to improve efficiency.
• Manage and mentor a team.
• Coordinate with vendors and third-party partners.
• Monitor and analyze KPIs and operational metrics.
• Ensure compliance with customs regulations.

Skills

Leadership skills

Analytical abilities

Customs Brokerage knowledge

Problem-solving skills

Detail-oriented

Education

Bachelor's degree in Customs Business Administration

Job description

Tri-Unity Talent Sourcing & Human Resource Management Services

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Holiday Gifts

Government Mandated Benefits

• Responsible for overseeing end-to-end Customs Brokerage operations, including transportation, warehousing, trucking, and delivery management.
• Leads strategic planning initiatives to improve efficiency, reduce costs, and elevate service quality.
• Manages and mentors a team, fostering a collaborative and high-performance work environment.
• Coordinates with vendors and third-party partners to negotiate contracts, ensure compliance, and optimize service levels.
• Monitors and analyzes KPIs, on-time delivery performance, and operational metrics to drive continuous improvement.
• Ensures full compliance with customs regulations and oversees budget planning, expense monitoring, and cost-saving efforts.
• Identifies opportunities for process optimization, automation, and implementation of industry best practices to enhance overall operational effectiveness.

Qualifications

• Bachelor degree in Customs Business Administration, or broad experience in Customs Brokerage
• Proven experience as Operations Manager or in a similar managerial role within the Customs brokerage or in relation to;
• Strong knowledge of Customs Brokerage processes, including transportation, shipment management, and distribution
• Excellent leadership and team management skills with the ability to motivate and develop a high-performing team
• Exceptional analytical and problem-solving abilities to optimize operations and address challenges effectively
• Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing business needs
• Detail-oriented with a focus on accuracy and efficiency in operations
• A proactive approach with a demonstrated ability to drive process improvements and cost-saving initiatives