About the role
We are looking for a motivated and customer-focused Sales Agent to join our appliance sales team. The Sales Agent will assist customers in selecting the right home appliances based on their needs and budget, provide product information, achieve sales targets, and ensure excellent customer service.
Key responsibilities
- Assist customers in choosing suitable appliances based on their needs, preferences, and budget.
- Explain product features, specifications, benefits, prices, warranties, and promotions.
- Demonstrate appliance functions and proper usage when needed.
- Meet or exceed assigned monthly and daily sales targets.
- Actively promote appliances and recommend additional or complementary products.
- Answer customer inquiries and handle concerns professionally.
- Maintain attractive and organized product displays.
- Monitor product availability, inventory, and pricing.
- Process sales transactions accurately and coordinate deliveries when necessary.
- Follow up with customers regarding purchases, deliveries, and after-sales concerns.
- Build and maintain good relationships with customers.
- Stay updated on new products, promotions, and competitors' offerings.
- Prepare sales reports and perform other duties assigned by the supervisor.
About you
- High school diploma or college-level education; a degree in Marketing, Business, or a related field is an advantage.
- Previous sales or retail experience is preferred, particularly in appliances or consumer electronics.
- Good communication and interpersonal skills.
- Customer-service oriented and confident in dealing with different types of customers.
- Strong product presentation and selling skills.
- Goal-oriented, hardworking, and willing to work on weekends or holidays when required.
- Basic computer skills.
- Ability to work independently and as part of a team.
- Knowledge of home appliances and consumer electronics.
- Negotiation and closing skills.
- Ability to explain technical product information in simple terms.
- Strong follow-up and relationship-building skills.
- Ability to work under sales targets and deadlines.
Benefits
- Competitive salary
- Sales commissions and incentives
- Performance bonuses
- Employee discounts
- Training and product knowledge development
- Other benefits based on company policy