Sales Advisor / Agent | Onsite | Ortigas | Mid Shift | Weekends Off

Emapta; Mandaluyong; On-site; PHP 335,000 - 614,000; Full time

Benefits offered by this job

HMO coverage with dependent

Fixed weekends off

Salary Advance Program

Free 24/7 office gyms (Ortigas & Makti

Emapta Academy courses

Office in Ortigas

Employee referral incentives

Annual leaves 20 days (5 convertible)

Career growth opportunities

Exclusive lifestyle perks

Mentorship from global teams

Job summary

Emapta is hiring a Sales Advisor / Agent to guide prospective students from inquiry to enrollment within our Ortigas campus. You will own the student journey, align with recruitment goals, and enhance conversion while delivering exceptional support across inquiries, tours, and admissions.

On-site role with mid-shift hours and weekends off, offering competitive compensation, HMO with dependents, fitness facilities, and extensive professional training through Emapta Academy.

Qualifications

• At least 1 year of experience as a Sales Agent or in a similar sales role.
• Strong guidance and recruitment skills for prospective students.
• Proficiency in sales processes, CRM systems, enrollment tracking, and collections management.

Responsibilities

• Achieve recruitment and sales targets for students.
• Manage inquiries and leads in the CRM system.
• Guide applicants through admissions, enrollment, and payment processes.

Skills

Sales experience

CRM systems

Communication

Retention strategies

Tools

CRM software

Excel

Job description

Turn Global Education Ambitions Into Life-Changing Enrollments

Take your sales expertise into an industry that transforms careers across borders. Join Emapta as a Sales Advisor / Agent, owning the student journey from inquiry through enrollment while strengthening recruitment performance and retention. Create measurable global education impact while building specialized expertise and a rewarding career with Emapta's top 1% talent.

Your Path Into International Education Sales

• Employment Type: Full-time
• Shift: Mid Shift (3:00 PM-12:00 MN Manila Time), Weekends Off
• Work Setup: Onsite, Ortigas

Exciting Perks Await!

• Competitive Salary Package
• HMO coverage with free dependent upon regularization
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Experience

• At least 1 year of experience as a Sales Agent, Sales Advisor, or in a similar sales role

Core Competencies

• Student Guidance and Recruitment: Ability to attract prospective students, communicate academic programs clearly, and guide applicants throughout the enrollment journey
• Commercial and Administrative Management: Proficiency in sales processes, CRM systems, enrollment tracking, non-payment reporting, and collections management
• Student Follow-Up and Retention: Ability to provide proactive support, resolve concerns efficiently, strengthen student retention, and encourage active program participation
• Institutional Communication: Professional and clear communication through email, WhatsApp, calls, and meetings
• Collaborative and Cross-Functional Work: Ability to coordinate across teams and departments, support new advisor onboarding, and contribute to process improvements
• Results-Oriented Mindset: Ability to achieve individual and team targets through a structured, proactive, and performance-driven approach

Your Daily Tasks

Pre-Sales

• Achieve individual, team, and company student recruitment and sales targets
• Follow established admissions, student recruitment, and sales procedures
• Manage prospective student inquiries, SDIs, and leads accurately in the CRM system
• Respond promptly to new student leads and enrollment inquiries
• Verify applicant backgrounds, provide accurate academic program information, and qualify prospective students
• Conduct timely applicant follow-ups through calls, WhatsApp, and video calls
• Manage scholarship requests according to established procedures
• Guide prospective students through the admissions, enrollment, and payment processes
• Conduct in-person student recruitment seminars at designated locations
• Maintain updated sales templates for email and WhatsApp communications
• Use available student recruitment materials and sales tools effectively

Sales

• Follow established education sales and enrollment procedures and complete all required documentation
• Upload proof of payment and attach supporting records to the CRM
• Maintain complete and accurate student enrollment records
• Request system registration and upload student records
• Send enrollment closing communications via email
• Update sales pipeline and enrollment forecast trackers in Excel
• Record international seminar enrollments in the designated file
• Send welcome communications via email or WhatsApp with student onboarding information
• Monitor pre-enrolled students and maintain accurate records throughout the enrollment process

Post-Sales

• Generate and manage weekly student non-payment reports
• Handle student withdrawals and process re-enrollments
• Execute student referral and incentive campaigns
• Upload student continuation records accurately
• Address student requests and resolve concerns related to certificates, invoices, diplomas, learning platforms, and tutors
• Manage international seminar participants, confirm schedules, and track attendance
• Process additional fees for degree rights, extra tutoring, re-enrollment, photos, and second defense
• Log all student interactions, follow-ups, and actions in the CRM
• Send payment reminders to students
• Respond to administrative emails regarding missed payments
• Handle document management-related emails

Process Responsibilities

• Manage student admissions
• Manage collections

About the Client

Our client is an international higher education institution helping professionals advance through flexible, career-focused learning. They offer 150+ academic programs, including bachelor's degrees, master's degrees, doctorates, postgraduate studies, and executive education. With 25,000+ students worldwide, 15+ years of experience, and a presence across six countries, they combine online learning, expert faculty, international academic collaboration, and global networking opportunities. Their accessible education model empowers professionals to develop specialized expertise, strengthen leadership capabilities, and pursue career growth across industries and borders.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.