Appointment Setter | Onsite | Makati | Night Shift | Weekends Off | Day 1 HMO

Emapta; Philippines; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Day 1 HMO coverage with free dependent

Competitive Salary Package

Night differential pay

Fixed weekends off

Prime office location in Makati andOrt

Job summary

Emapta is seeking an ambitious Appointment Setter to join our growth-focused team in the Philippines. In this full-time onsite role, you will engage decision-makers, follow scripts, and schedule qualified appointments for the sales organization, while learning the client's products and value proposition.

You will work night shift aligned to Eastern Time, maintain CRM notes, and participate in coaching. Strong English communication, persistence, and a professional remote-work-ready setup are

Qualifications

• 1-5 years of experience in outbound calling, appointment setting, telemarketing, inside sales, lead generation, or B2B customer engagement
• Strong spoken and written English communication skills
• Professional, confident, and engaging telephone presence
• Proven ability to build rapport quickly and ask effective discovery questions
• Ability to handle objections and rejection while maintaining a positive and persistent approach
• Strong organizational, follow-up, and data-entry skills
• Ability to learn the client's products, services, target market, and value proposition
• Proficiency in CRM systems, email, calling platforms, and standard business software
• Reliable attendance, dependable internet connectivity, and a professional remote-work environment
• Coachability and willingness to improve based on feedback and performance metrics

Responsibilities

• Make outbound calls and use email or other approved outreach channels to contact prospective customers
• Follow client-approved scripts, talking points, value propositions, and objection-handling techniques while maintaining a natural, conversational approach
• Identify appropriate decision-makers and gather information about each prospect's business, needs, timing, and potential fit
• Generate interest in the client's products or services and schedule qualified appointments
• Confirm appointment details and accurately document prospect information, call notes, outcomes, and next steps in the client's CRM
• Complete required follow-up activities for prospects who are interested but not yet ready to schedule an appointment
• Maintain consistent outbound activity and work toward call, contact, appointment, and quality targets
• Participate in coaching sessions, call reviews, role-playing exercises, and skills-development activities
• Follow the client's policies, brand standards, data security requirements, and communication procedures
• Communicate recurring objections, market feedback, lead-quality issues, and process-improvement opportunities

Skills

Outbound calling

Appointment setting

Telemarketing

Lead generation

CRM systems

English communication

Objection handling

Tools

CRM systems

Email platforms

Calling platforms

Office tools

Job description

Turn Conversations Into Growth for a Proven Sales Consulting Leader

Growth-focused businesses need skilled professionals who can turn outreach into qualified sales opportunities. The Appointment Setter strengthens pipeline performance by engaging decision-makers, uncovering business needs, and securing valuable sales conversations. With structured coaching and measurable impact, this role offers a long-term global career with Emapta, designed for top 1% talent seeking professional growth, work-life balance, and meaningful results every day.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Makati/Ortigas
• Shift: Night Shift, 8:00 AM-5:00 PM Eastern Time, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Fixed weekends off
• Prime office location in Makati and Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• 1-5 years of experience in outbound calling, appointment setting, telemarketing, inside sales, lead generation, or B2B customer engagement
• Strong spoken and written English communication skills
• Professional, confident, and engaging telephone presence
• Proven ability to build rapport quickly and ask effective discovery questions
• Ability to handle objections and rejection while maintaining a positive and persistent approach
• Strong organizational, follow-up, and data-entry skills
• Ability to learn the client's products, services, target market, and value proposition
• Proficiency in CRM systems, email, calling platforms, and standard business software
• Reliable attendance, dependable internet connectivity, and a professional remote-work environment
• Coachability and willingness to improve based on feedback and performance metrics

Responsibilities

• Make outbound calls and use email or other approved outreach channels, when assigned, to contact prospective customers.
• Follow client-approved scripts, talking points, value propositions, and objection-handling techniques while maintaining a natural, conversational approach.
• Identify appropriate decision-makers and gather relevant information about each prospect's business, needs, timing, and potential fit.
• Generate interest in the client's products or services and schedule qualified appointments with the appropriate salesperson or client representative.
• Confirm appointment details and accurately document prospect information, call notes, outcomes, and next steps in the client's CRM or designated system.
• Complete required follow-up activities for prospects who are interested but not yet ready to schedule an appointment.
• Maintain consistent outbound activity and work toward agreed-upon call, contact, appointment, and quality targets.
• Participate in coaching sessions, call reviews, role-playing exercises, and skills-development activities during the first 90 days.
• Follow the client's policies, brand standards, data security requirements, and communication procedures.
• Communicate recurring objections, market feedback, lead-quality issues, and process-improvement opportunities.

Performance Expectations

• Maintain outbound activity and productive conversations consistent with client expectations.
• Achieve targets for qualified appointments and appointment show rates, when tracked.
• Ensure the quality and accuracy of appointments, CRM notes, and prospect information.
• Manage follow-up activities and prospect pipelines effectively.
• Demonstrate professional call quality, consistent process adherence, and continuous improvement through coaching.

What Success Looks Like

• Demonstrate reliability, coachability, and professionalism when engaging with customers and prospects.
• Follow the client's processes consistently and represent its brand with care.
• Remain focused on measurable results and continuous improvement.

About the Client

Our client is an accomplished sales consulting firm backed by more than 30 years of business-to-business sales, leadership, coaching, and executive experience. It helps organizations accelerate revenue and profitability through proven sales-process design, leadership coaching, precision appointment setting, global remote sales support, and customized growth initiatives. By transforming best practices into repeatable systems, strengthening sales cultures, and connecting teams with qualified decision-makers, the firm enables businesses to build stronger pipelines, improve performance, and achieve sustainable growth.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.