Sales Administrator | AST

yempo; Makati; Hybrid; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Weekly pay

HMO on commencement

Dependent HMO coverage

Paid vacation 20 days

7 sick days

Annual performance bonuses

Salary reviews

Snacks and drinks

Company polo shirts

Open-plan office

Professional colleagues

Job summary

Yempo is seeking a Sales Administrator to handle inquiries, manage quotes, process orders, and maintain CRM data with a focus on accuracy and high-quality customer service. The role supports both internal teams and field staff, with a dynamic workload that includes admin duties and order processing.

You will work in a hybrid setup, optionally from home or the office, and you will engage with prestigious clients while maintaining data quality and timely reporting.

Qualifications

• Dynamic, motivated and hungry for sales success.
• With experience in using NetSuite.
• Proven telephone-based sales experience.
• Track record of over-achieving targets.
• Strong phone selling skills and active listening.
• Ability to upsell and cross sell relevant items to increase margin.
• Familiarity with CRM systems; Asana is an advantage.
• Building effective working relationships with customers.
• Excellent communication skills and time management.
• Ability to influence and negotiate with attention to detail.

Responsibilities

• Handle incoming sales enquiries from team members with high accuracy.
• Submit warranty requests and manage sales activity across roles.
• Record quotes and client feedback in the CRM for teams to access.
• Manage customer account queries and process orders quickly.
• Update stock counts and customer classification in the CRM.
• Support internal and F2F teams with admin tasks and pricing records.
• Process consignment stock orders and transfer requests.
• Manage all sample product requests and daily activity reporting.
• Log cases for sales order issues and coordinate ETAs with logistics.
• Request PODs from logistics and forward to customers; comply with ISMS.

Skills

NetSuite experience

Telephone-based sales

CRM proficiency

Active listening

Upselling & cross-selling

Time management

Negotiation

Relationship building

Attention to detail

Influencing

Tools

NetSuite

CRM systems

Asana (advantage)

Job description

We have an exciting mid shift opportunity available for Sales Administrator. Work from home or the office – you choose!

When you join Yempo, you’ll receive the following fantastic benefits:

• Highly competitive salary – paid weekly!
• HMO enrollment on commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks and hot drinks
• Company polo shirts provided
• Fantastic, bright and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers

YourResponsibilities andBackground

• Being responsible forhandling incoming sales enquiries from other team members. Processing toa high levelof accuracy.
• Submitting warranty requests
  
• Being accountable for sales activity and able to switch betweenclientand EPD roles whilemaintaininga high standard of customer service.
• Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRMsystem and available to F2F and internal sales team members.
• Manage customer account queries
• Processing sales orders quickly and accurately, working in line with company procedures.
  
• Keeping the data on the CRMaccurate, updatingthe numberof machines and customer categories.
• Assistingboth the internal and F2F teams with admin tasks such as updating custom pricingrecords and processing F2F marketing requests.
• Being responsible forprocessingconsignment ofstock orders and transfer requests.
  
• Managing all sample product requests.
  
• Post daily activity & financial targets into company communication forums.
• Accurately log cases to record sales order issues.
• Manage ETA requests from customers withlogistics.
• RequestPOD’sfromlogisticsand forward to customer.
  
• Comply withthe Organization's Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.
  

YourQualifications

• Dynamic,motivatedand hungry for sales success
• With experience in using NetSuite.
• Proven telephone-based salesexperience
• Track recordof over-achieving targets
• Strong phone selling skills and active listening
• Ability to upsell and cross sell relevant items to increase margin
• Familiarity with CRM systems and practices. Experience in Asana is an advantage
• Building effective working relationships with internal and external customers
• Excellent communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Ability to influence
• Strong attention to detail
• Skilled in negotiation
• Experience of working with technical or complex information

Disclaimer for salary ranges.Yempoprovidesan indicative range of salary that wedeemrelevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.