Sales Support Administrator | AST

Yempo Inc; Philippines; Hybrid; PHP 319,000 - 546,000; Full time

Benefits offered by this job

Weekly pay

HMO enrollment

Dependent coverage

Vacation days

Performance bonuses

Salary reviews

Office polo shirts

Friendly team

Job summary

Yempo Inc is seeking a Sales Support Administrator for a mid-shift role with flexible work from home or office options. You will handle inquiries, support orders, and manage quotations in our CRM, while ensuring data accuracy and timely responses.

Ideal candidates have B2B sales admin experience, strong English, and proficiency in Excel, NetSuite, or Salesforce. Join a friendly team with weekly pay, HMO benefits, vacation days, and incentives.

Qualifications

• Excellent written and spoken English.
• B2B sales administration experience.
• Ability to work in a fast-paced sales environment.
• Strong Excel and Microsoft Office skills.
• Experience in NetSuite or Salesforce.
• Ability to manage multiple requests and priorities.
• Confident communication with customers and colleagues.
• Experience processing quotations and/or sales orders.

Responsibilities

• Handle incoming sales enquiries and process them accurately.
• Support order fulfilment and logistics, ensuring shipment and customer details are accurate and issues are flagged promptly.
• Prioritize quotation requests and provide a 5-minute turnaround for standard enquiries where all required information is available.
• Record quotations, customer feedback, and opportunities accurately in the CRM for the sales team.
• Follow up on outstanding quotations and escalate as needed.
• Maintain accurate and up-to-date CRM data, including customer, machine, and commercial information.
• Process sales orders accurately, ensuring customer, product, pricing, and delivery details are correct
• Comply with the Organization's Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.

Skills

Excellent English

CRM experience

Fast-paced environment

MS Office

NetSuite

Salesforce

Tools

Excel

Job description

We have an exciting mid shift opportunity available for Sales Support Administrator. Work from home or the office – you choose!

When you join Yempo, you’ll receive the following fantastic benefits:

• Highly competitive salary – paid weekly!
• HMO enrollment on commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks and hot drinks
• Company polo shirts provided
• Fantastic, bright and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers

Your Responsibilities

• Handle incoming sales enquiries and process them accurately.
• Support order fulfilment and logistics, ensuring shipment and customer details are accurate and issues are flagged promptly.
• Prioritize quotation requests and provide a 5-minute turnaround for standard enquiries where all required information is available.
• Record quotations, customer feedback, and opportunities accurately in the CRM for the sales team.
• Follow up on outstanding quotations and escalated as needed.
• Maintain accurate and up-to-date CRM data, including customer, machine, and commercial information.
• Process sales orders accurately, ensuring customer, product, pricing, and delivery details are correct
• Comply with the Organization's Information Security Management System (ISMS), including all applicable information security policies, procedures, standards, and guidelines.

Qualifications

• Excellent written and spoken English.
• B2B sales administration experience.
• Ability to work effectively within a fast-paced sales environment.
• Strong Excel and Microsoft Office capability including NetSuite/ SalesForce
• Ability to manage multiple requests and competing priorities.
• Confident communicating with customers and colleagues.
• Experience processing quotations and/or sales orders.

Disclaimer for salary ranges.Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate