Sales Admin Assistant

GMD Productions Inc.; Marikina; On-site; PHP 279,000 - 390,600; Full time

Job summary

A dynamic media company in Marikina is seeking a Sales Administrator to provide comprehensive administrative support to the sales department. The role involves responding to customer inquiries, resolving complaints, preparing sales performance reports, and ensuring accurate client databases. Ideal candidates should have a Bachelor's degree in a related field and proven experience in sales administration, along with strong communication and organizational skills.

Qualifications

• Proven experience as a Sales Administrator or similar role.

Responsibilities

• Respond promptly to customer inquiries via phone or email regarding orders, pricing, product information.
• Resolve customer complaints efficiently while maintaining positive relationships.
• Prepare regular reports on sales performance monthly.
• Maintain an accurate database of all clients.
• Assist in data entry tasks related to leads, prospects and existing clients.
• Provide logistical support for meetings or presentations.
• Collaborate with other departments to streamline operations.
• Perform other duties assigned by the Business and Development Manager.

Skills

Excellent verbal and written communication abilities

Strong organizational skills with attention to detail

Proficient in MS Office Suite (Excel, Word)

Education

Bachelor’s Degree in Business Administration, Marketing or any related field

Job description

About the Role

Provides comprehensive administrative support to the sales department while optimizing workflows and enhancing customer satisfaction.

Responsibilities

1. Respond promptly to customer inquiries via phone or email regarding orders, pricing, product information, or issues.
2. Resolve customer complaints efficiently while maintaining positive relationships.
3. Prepare regular reports on sales performance monthly to be submitted to the Head of Sales Department.
4. Maintain and ensure an accurate database of all clients to be saved in Google Drive.
5. Assist in data entry tasks related to leads, prospects and existing clients.
6. Provide logistical support for meetings or presentations conducted by the sales team.
7. Collaborate with other departments (e.g., marketing) to streamline operations.
8. Performs other duties that may assigned by the Business and Development Manager relative to the role assignment.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing or any related field
• Proven experience as a Sales Administrator or similar role
• Proficient in MS Office Suite (Excel, Word)
• Strong organizational skills with attention to detail
• Excellent verbal and written communication abilities