Sales Administration Executive (Work From Home)
Work From Home — Philippines | SmartGeez Pte. Ltd.
About SmartGeez
SmartGeez is a Singapore-based modern home and living specialist. We design and supply fans, lights, power tracks, and smart home solutions for homeowners and small businesses across Singapore.
About this role
We are hiring a Sales Administration Executive to be the backbone of our sales operation. You will make quotes, issue invoices, maintain customer records, and run the follow-ups that keep deals moving. The day-to-day is largely sales admin and customer support — to ensure the sales engine runs cleanly so the team can focus on customers.
This is a remote, full-time role for a Philippines-based candidate. Hours are 9 AM to 6 PM Manila time, 5.5 days per week including Saturday and Sunday. You will have one full weekday off and one half-day off on another weekday.
What you will do
- Own the order cycle end to end: take customer enquiries, prepare quotations, confirm orders, and issue invoices
- Follow up with customers for payment and confirm receipt
- Coordinate with our fulfilment and installation partners to arrange delivery and confirm completion
- Maintain and update customer records in our CRM (Kommo) at every step
- Reply to customer messages and chats during business hours; escalate when needed
- Help maintain product listings and content on our website (training provided)
- Generate simple sales reports and flag anything unusual in the data
- Handle general office correspondence and documentation
Who we are looking for
- You read instructions carefully and follow them exactly the first time
- You learn fast — we explain something once and expect you to apply it correctly
- Strong written English (you will be talking to customers in Singapore)
- Comfortable with technology and willing to pick up new tools quickly
- Obsessive about accuracy with numbers, names, addresses, and dates
- Self-managing — we will not hover, but we expect proactive updates
- 2+ years in a sales support, admin, or customer service role
- A bachelor's degree is preferred but not required if your experience is strong
Nice to have (not required)
- Genuine curiosity about smart home tech (Aqara, Google Home, Apple Home, Tuya, Zigbee, Matter)
- Past experience with Kommo, Pipedrive, HubSpot or similar CRMs
- Past experience with SEO or website content updates
Compensation and conditions
- PHP 20,000 to PHP 30,000 per month, depending on experience
- Work from home (you must supply a reliable laptop and stable broadband)
- 9 AM to 6 PM Manila time, 5.5 days per week — working days include Saturday and Sunday, with one full weekday off and one half-day off on another weekday
- 10 days annual leave
- 10 days medical leave
- Long-term role with room to grow into senior sales operations