The Sales Administration Assistant provides administrative and operational support to the Sales Department. The role is responsible for processing sales documents, monitoring reports, coordinating with internal departments, maintaining customer records, and assisting the sales team and marketing team in achieving business goals through efficient administrative support.
Key Responsibilities
- Prepare and process sales orders, quotations, contracts, and other sales-related documents.
- Monitor and update customer accounts and sales databases.
- Assist the sales team with report generation and data analysis.
- Track sales performance and prepare periodic sales reports.
- Maintain accurate records of sales transactions and customer information.
Administrative Functions
- Organize and maintain files, documents, and records related to sales activities.
- Prepare correspondence, presentations, and meeting materials.
- Schedule meetings and coordinate sales-related activities.
- Manage incoming inquiries and direct them to appropriate sales personnel.
Coordination with Internal Teams
- Liaise with Operations, Logistics, Finance, and Customer Service departments to ensure smooth processing of orders.
- Monitor order status and delivery schedules.
- Assist in resolving issues related to orders, billing, and customer concerns.
Report Preparation
- Generate daily, weekly, and monthly sales reports.
- Monitor sales targets and achievements.
- Maintain dashboards and sales tracking tools.
- Analyze trends and provide administrative support for sales planning activities.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Management, or a related field.
- At least 1-2 years of experience in sales administration, sales support, or administrative work is preferred.
- Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
- Experience with ERP, CRM, or sales management systems is an advantage.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and work under pressure.
- High level of accuracy and attention to detail.