Sales Admin Supervisor

Yatai International Corporation; Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading retail company in Metro Manila is seeking a supervisory candidate to oversee internal administrative processes and ensure exceptional customer service. The ideal candidate is a college graduate with at least 2 years of supervisory experience in retail and strong skills in Microsoft applications. This role involves preparing sales reports, coordinating with other departments, and maintaining efficient operations.

Qualifications

• At least 2 years of supervisory experience in retail business processes.
• Keen attention to detail and organized.
• Systematic in handling processes.

Responsibilities

• Ensure accuracy and completion of internal processes.
• Attend to customer inquiries and requests.
• Prepare and analyze monthly sales reports.
• Coordinate with merchandising team on stock allocations.

Skills

Proficiency in Microsoft applications

Analytical thinking

Documentation skills

Written communication skills

Education

College Graduate of business course

Job description

SUPERVISION OF INTERNAL ADMIN PROCESSES

• Responsible for ensuring the accuracy and completion of work processes
• Ensures that functions of sales assistants are properly and efficiently performed - daily routines and reports.
• Monitor progress of P.Os and RTVs
• Coordinate with other departments with regards to operational needs and issues of assigned accounts.
• Monitor and Ensure complete replenishment of concession outlets (for concess only)
• Spot checking of correct inventory records being submitted by Merchandising Team
• Approver of promodisers' requests for deliveries (for concess only)
• Approver of letter and inventory of transfer for pull out of stocks (for concess only)

CUSTOMER SERVICE

• Attend to inquiries and requests from head offices of the assigned accounts.
• Ensures that assigned accounts are well informed about product developments, price changes and other necessary processes involving daily transactions
• Preparation of documents for sampling of new products once PIS is released and product is available.
• Follow up re-orders of unserved P.Os
• Follow up approval of new products
• Attend to concerns and requests of customers
• Negotiate operational issues with both internal and external customers

PREPARATION OF SALES REPORTS

• Prepare and Analyze Monthly Reports of assigned accounts - Amounts, Itemized sales and Undelivered Orders - Per store
• Can generate necessary sales reports as required by customers and immediate head
• Discuss timely recommendations with immediate head to improve departmental processes.

WORKS WITH MERCHANDISING SUPERVISOR OR COORDINATORS

• Stock allocations and Inventory Concerns
• Thorough coordination with team to help the stores in achieving their sales target

QUALIFICATIONS

• Education level – College Graduate of business course
• Experience – At least 2 years of supervisory role, Experience in retail business processes
• Specific skills – Proficiency in using Microsoft application, analytical thinker, Good in documentation and written communication skills
• Personal characteristics – Keen attention to details, Organized and Systematic