Sales Coordinator

Ideal Home Design International Inc.; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading retail company in Manila seeks a Sales Supervisor responsible for managing sales targets in concession stores. The role requires a Bachelor's degree, 1-2 years of experience in retail operations, and strong skills in customer service and data analysis. Candidates should be able to multitask and maintain positive relationships with customers and stakeholders. This position offers opportunities for travel within the Philippines.

Qualifications

• 1-2 years of experience in retail store operations or customer service.
• Preferably with knowledge in concession procedures and inventory management.
• Able to work independently and manage complex projects.

Responsibilities

• Manage sales targets of concession stores effectively.
• Provide accurate product information to customers.
• Analyze sales reports to understand trends and recommend solutions.

Skills

Sales management

Customer service

Data analysis

Communication skills

Problem solving

Education

Bachelor's degree in any field

Tools

MS Office

Google Workspace

Job description

Overview

Responsible for the attainment of sales targets of assigned concession stores through effective management of manpower, inventory, merchandise and operations.

Responsibilities

• Handles orders of merchandisers and customers endorsed by merchandisers.
• Timely response and provide accurate information on the company's products and services via phone, messages and email queries.
• Provide proposals to retail orders and route to proper internal departments depending on the client’s concern/s on a timely manner.
• Assist in the Shipping arrangements.
• Assist after sales and return and exchange items within warranty.
• Assessing the effectiveness of different product displays and store layout on sales figures.
• Ensure that existing product displays have accurate product labels and price tags.
• Monitors daily sales achievement of assigned stores to ensure that sales accomplishment for the month.
• Prepares and effectively analyzes sales reports of assigned stores, assesses feedback and understands sales trends to recommend solutions.
• Ensures that assigned stores have accurate inventory by reviewing customer feedback to predict sales trends and seasonal stock demand; Analyzing product performance and establishing the right merchandise mix per store.
• Developing strategies to ensure the company’s products meet the needs of customers.
• Monitoring competitors to ensure the company has the best product offering.
• Developing and maintaining positive relationships with customers, Partners and other stakeholders.
• Conducts regular audits and spot inspection of inventories.
• Provides on-the-spot training and coaching of merchandisers when needed.
• Maintaining client records, tracking sales records and compiling daily and monthly reports.
• Participating in any required meeting and training.
• Any other related task assigned by the Management.

Qualifications

• Bachelor’s degree in any field
• 1-2 years of experience in retail store, operations or customer service
• Preferably with knowledge in concession procedures, operations, inventory and merchandise management.
• Able to work independently and ability to manage complex projects and multi-task.
• Proficient in MS Office and Google Workspace
• Excellent Verbal and written communication skills
• Outstanding customer service skills
• Strong relationship-building skills
• Organizational skills
• Administrative and time management skills
• Strong attention to detail
• Problem solving
• Data analysis
• Ability to work overtime during regular days and holidays when required.
• Willing to travel within the Philippines and be assigned in any branches when required.

Physical Requirements

• Must be physically fit.