Sales Admin Assistant

BLM 13 Hardware; Rizal; On-site; PHP 223,200 - 334,800; Full time

Job summary

A hardware store is seeking a Sales Support Specialist to assist customers with orders, manage sales records, and handle inventory levels. The ideal candidate should have a high school diploma, experience in sales support or administration, and knowledge of hardware tools. Strong communication and organizational skills are essential for this role, which is vital to ensuring customer satisfaction and operational efficiency.

Qualifications

• High school diploma or equivalent; a background in business administration is a plus.
• Experience in sales support or administrative roles, preferably in the hardware or retail industry.
• Knowledge of hardware tools, materials, and supplies is an advantage.

Responsibilities

• Process customer orders accurately.
• Assist customers with inquiries and quotations.
• Maintain and update sales records and databases.
• Track inventory levels with suppliers.
• Prepare sales reports for management.
• Schedule product deliveries.
• Handle customer complaints promptly.
• Support the sales team with administrative tasks.

Skills

Sales support experience

Knowledge of hardware tools

MS Office proficiency

Organizational skills

Communication skills

Problem-solving abilities

Education

High school diploma or equivalent

Tools

Sales management software

Job description

Responsibilities

• Process customer orders, ensuring accuracy in product selection, pricing, and invoicing.
• Assist customers with product inquiries, quotations, and availability checks.
• Maintain and update sales records, contracts, and customer databases.
• Track inventory levels and coordinate with suppliers to ensure stock availability.
• Prepare sales reports and performance summaries for management review.
• Schedule and coordinate product deliveries, ensuring timely and accurate dispatch.
• Handle customer complaints or issues and provide resolutions promptly.
• Support the sales team with administrative tasks, including scheduling appointments and meetings.
• Ensure the hardware store’s product catalog and pricing information are up-to-date.
• Collaborate with other departments, such as purchasing and logistics, to streamline operations.

Qualifications

• High school diploma or equivalent; a background in business administration is a plus.
• Experience in sales support or administrative roles, preferably in the hardware or retail industry.
• Knowledge of hardware tools, materials, and supplies is an advantage.
• Proficiency in MS Office and sales management software.
• Strong organizational and multitasking skills to handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills for customer interaction.
• Problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and adapt to changing priorities.