A local automotive parts supplier in Quezon City is seeking a detail-oriented individual to manage online and in-store orders. The role requires strong communication skills and experience in customer service. Candidates should hold a Bachelor's degree and ideally have knowledge of automotive parts. The position offers opportunities to enhance multi-tasking skills in a vibrant work environment.
Qualifications
Bachelor's degree is required.
Strong communication and customer service skills are essential.
Must be organized with multi-tasking abilities.
Knowledge of automotive parts is a plus.
Experience in e-commerce or online staffing is preferred.
Responsibilities
Manage and process online and/or in-store orders.
Provide basic customer service and assist with after-sales concerns.
Ensure timely deliveries and process payments accurately.
Communicate updates regarding shipments, returns, and refunds.
Skills
Communication skills
Customer service skills
Organizational skills
Multi-tasking
Attention to detail
Education
Bachelor’s Degree
Tools
Computer operations
Job description
Responsibilities
Manage and process online and/or in-store orders
Provide basic customer service, including responding to inquiries and assisting with after-sales concerns.
Ensure timely order deliveries and accurately process payments.
Communicate updates regarding shipments, returns, and refunds to customers.
Qualifications
Candidate must possess at least a Bachelor’s Degree
Strong communication and customer service skills.
Excellent organizational, multi-tasking skills, and attention to detail
Knowledge of automotive parts is preferred.
Experience as an online staff or e-commerce admin experience is an advantage