Sales Account Representative

Next Century Building Systems Inc.; Taguig; On-site; PHP 279,000 - 390,600; Full time

Job summary

Next Century Building Systems Inc. is looking for a dedicated representative to develop and maintain customer relationships in Metro Manila. Responsibilities include calling potential customers to explain products, managing customer inquiries, and collaborating with digital marketing for targeted outreach. The ideal candidate will analyze competitors' products and prepare cost-benefit analyses to optimize sales strategies. Strong communication skills and an understanding of market needs are essential for success in this role.

Responsibilities

• Develop and maintain long-lasting customer relationships.
• Call potential customers to explain products and encourage purchases.
• Answer customer questions and escalate complex issues as needed.
• Develop in-depth knowledge of company products.
• Maintain accurate records of all sales and customer appointments.
• Collaborate with digital marketing to reach target audience.
• Inform product developers of possible product improvements.
• Prepare cost-benefit analyses for customers.
• Analyze competitors' products for market insights.

Job description

• Developing and sustaining long-lasting relationships with customers.
• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the digital marketing to ensure that the company is reaching its target audience.
• Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.