Sales Account Officer

Rex Education; Metro Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Rex Education in Metro Manila is seeking a sales-oriented professional to develop customer plans, promote educational materials, and manage territory activities. You will coordinate events, handle expenses, and drive learning-solution sales while maintaining strong customer relationships.

The role requires a 4-year business degree and at least two years of relevant experience, with excellent communication and negotiation skills to succeed in a competitive educational market.

Qualifications

• Bachelor's degree in business-related field required.
• 至少 2 years of relevant sales/account management experience.
• Strong customer management and relationship building skills.
• Solid understanding of sales operations and processes.
• Excellent communication and negotiation abilities.

Responsibilities

• Develops and implements customer business plans and monitors progress.
• Promotes educational materials to schools, associations, and practitioners.
• Facilitates events such as seminars and book fairs within the territory.
• Manages selling expenses in line with the annual business plan.
• Presents and sells learning solutions using prescribed tools and approaches.
• Addresses customer concerns and reports to the Regional Sales Manager as needed.
• Gathers market information and monitors competitors within the territory.
• Manages administrative and sales-related expenses and submits forms for approval.
• Prepares Sales Order Forms and forwards to Branch Supervisor for processing.
• Requests examination copies and ensures timely delivery to customers.
• Submits weekly and monthly sales and expense reports for review.
• Coordinates stock pullout and collection of outstanding receivables with Branch Supervisor.
• Maintains knowledge of products, services, and learning solutions.
• Performs other duties as assigned.

Skills

Customer management

Relationship building

Sales operations

Communication skills

Negotiation

Interpersonal skills

Education

Bachelor's degree in a 4-year business-related course

Job description

Job Description

1. Develops and implements customer business plans and regularly monitors and reports progress.

2. Promotes educational materials within the assigned territory, including schools, associations, organizations, and practitioners.

3. Facilitates and participates in special events within the assigned territory, such as seminars, book fairs, and other promotional activities.

4. Manages selling expenses within the assigned territory in accordance with the approved annual business plan.

5. Presents and sells learning solutions to customers using prescribed selling tools and approaches.

6. Addresses customer concerns and complaints and reports them to the Regional Sales Manager (RSM), particularly when further assistance or intervention is required.

7. Gathers customer information and market intelligence, anticipates upcoming customer initiatives, and monitors competitors' activities within the assigned territory.

8. Manages administrative and sales-related expenses and resource allocation within the assigned territory and submits prescribed forms to the RSM for approval.

9. Prepares and/or issues Sales Order Forms based on customer orders and forwards them to the Branch Supervisor for processing.

10. Requests examination copies from the Branch Supervisor and ensures their timely delivery to customers.

11. Prepares and submits prescribed weekly and monthly sales and expense reports to the RSM for review, discussion, and approval.

12. Facilitates and coordinates the timely pullout of stocks and collection of outstanding accounts receivable with the Branch Supervisor.

13. Develops and maintains excellent working knowledge of the company's products, services, and learning solutions.

14. Performs other related duties and responsibilities that may be assigned from time to time.

Job Qualifications

Education

• Graduate of a Bachelor's Degree in any 4-year business-related course, preferably Management, Marketing, Accounting, Finance, or a related field.

Experience

• At least 2 years of relevant work experience, preferably in sales, account management, or a related field.

Specific Knowledge and Skills

• Strong expertise in customer management and relationship building.

• Basic knowledge of accounting principles.

• Knowledge of sales operations and processes.

• Excellent communication, presentation, negotiation, and interpersonal skills.

• Strong customer service and problem-solving abilities.

• Ability to manage multiple accounts and priorities effectively.

Business Understanding

• Sales forecasting

• Demand and supply management

• Business planning

• Revenue and expense management

• Geographic and economic profiling of the assigned territory

• Business analytics and market intelligence

• Customer and account management

• Sales performance monitoring and reporting