S&OP Manager: Luxury Brand Demand & Supply Leader

Chanel; Mexico; On-site; PHP 4,898,959 - 7,348,438; Full time

Job summary

Chanel is seeking an S&0 Manager to lead end-to-end S&OP, aligning demand forecasting, supply capabilities, and financial targets. This role partners with Commercial, Marketing, Finance, and Operations to optimize product availability while preserving exclusivity.

You will steer the monthly cycle, monitor forecast accuracy, and drive cross-functional reviews across multiple channels. The ideal candidate brings 5–8+ years in S&OP or supply chain, with strong analytical skills, experience in

Qualifications

• A bachelor's degree in supply chain, engineering, business administration, or related field.
• 5-8+ years of experience in S&OP, demand planning, or supply chain roles.
• Experience in luxury, fashion, beauty, or premium consumer goods is highly preferred.
• Strong analytical skills with advanced Excel and planning systems.
• Proven ability to lead cross-functional processes.
• Financial acumen and strong business orientation.
• Excellent communication and stakeholder management skills.
• High attention to detail with strategic thinking capability.
• Fluent Spanish and English are required; French is a plus.

Responsibilities

• Lead the S&OP process across the organization.
• Design, implement, and continuously improve the monthly S&OP cycle.
• Facilitate cross-functional meetings (Demand Review, Supply Review, Pre-S&OP, Exec S&OP).
• Ensure alignment between sales forecasts, supply constraints, and financial objectives.
• Present consolidated scenarios and risks to leadership.
• Own the demand planning process across all channels (Retail, Wholesale, E-commerce).
• Develop statistical and judgmental forecasts incorporating historical sales data, market trends, product launches, promotions.
• Collaborate with Marketing and Commercial teams to integrate new products and limited editions.
• Monitor forecast accuracy (MAPE, BIAS) and implement corrective actions.
• Partner with Supply teams to ensure optimal product allocation and inventory balance.
• Prevent stock-outs on hero SKUs while controlling overstock and obsolescence risk.
• Provide volume and revenue projections to Finance and lead scenario planning.
• Track KPIs: Forecast Accuracy, Fill Rate, Inventory Turns, DOH, write-offs.

Skills

Analytical skills

Cross-functional leadership

Communication

Bilingual English/Spanish

Attention to detail

Education

Bachelor's degree

Job description

Chanel is seeking an S&0 Manager to lead end-to-end S&OP, aligning demand forecasting, supply capabilities, and financial targets. This role partners with Commercial, Marketing, Finance, and Operations to optimize product availability while preserving exclusivity.

You will steer the monthly cycle, monitor forecast accuracy, and drive cross-functional reviews across multiple channels. The ideal candidate brings 5–8+ years in S&OP or supply chain, with strong analytical skills, experience in